Evening Guest Experience Host – Sports & Events

Delaware North; Boston (MA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Employee assistance program

Tuition and/or professional certif 

Job summary

Delaware North Sportservice is seeking a part-time Host for the TD Garden in Boston, MA. You will welcome guests, manage the host station, and ensure a smooth seating flow for events and daily dining. The role is a tipped position with weekly pay and flexible schedules, designed to deliver exceptional guest experiences.

Evenings, weekends, holidays and event days are typical shift times. Prior guest service experience is preferred, along with strong communication and multitasking abilities.

Qualifications

• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
• Ability to effectively communicate with guests and team members.
• No high school diploma or GED required.

Responsibilities

• Review floor plan and reservation book daily to create seating charts.
• Seat guests and maintain control of wait times.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving.
• Answer restaurant telephone line during assigned hours of operation.

Skills

Guest service experience

Communication

Job description

Delaware North Sportservice is seeking a part-time Host for the TD Garden in Boston, MA. You will welcome guests, manage the host station, and ensure a smooth seating flow for events and daily dining. The role is a tipped position with weekly pay and flexible schedules, designed to deliver exceptional guest experiences.

Evenings, weekends, holidays and event days are typical shift times. Prior guest service experience is preferred, along with strong communication and multitasking abilities.