Lettershop Assistant (2nd Shift)

Mittera Creative + Tech; Des Moines (IA); On-site; USD 22,000 - 23,000; Full time

Job summary

Mittera Creative + Tech in Des Moines, IA, is seeking a Lettershop Assistant to support mailing operations. You will assist inserter and inkjet operator setups, run equipment, and ensure job quality while following postal sorts and procedures.

The role requires reading work instructions, strong math basics, clear communication, and the ability to work under tight deadlines in a manufacturing environment. High school diploma or GED is required, with 1–3 years of related experience preferred.

Qualifications

• High School Diploma or GED required.
• 1–3 years of manufacturing/office experience preferred.
• Ability to read work instructions and business memos.
• Effective communication with all levels within the organization.
• Basic math skills to solve practical problems.
• Ability to interpret written, oral, diagram, or schedule instructions.
• Ability to work effectively under stressful situations and meet deadlines.

Responsibilities

• Assists inserter and inkjet operator setup, fills machine, runs the machine, ensures job quality, follows postal sorts and mail sorts.
• Reads and understands the job ticket, layout sheet, artwork and specifications before beginning the assigned job with the Machine Operator and asks questions if needed.
• Sets up, operates, adjusts, troubleshoots and maintains equipment that is part of mailing/finishing operations.
• Keeps the work area clean and orderly.
• Maintains quality control to meet job demands.
• Supports formal quality programs such as SPC or TQM as requested.
• Other duties as assigned.

Skills

Reading work instructions

Education/communication

Math basics

Written/oral communication

Work under stress

Attention to deadlines

Education

High School Diploma or GED

Job description

Description

The lettershop assistant performs manual and small machine operator tasks related to the mailing operations in the Lettershop department. Follows departmental regulations and procedures to process customer jobs through the Department on a timely basis and within specified quality standards.

Essential Duties And Responsibilities

• Assists inserter and inkjet operator’s set-up, fill machine, run the machine, ensure job quality, follow postal sorts and do mail sorts.
• Reads and understand the job ticket, layout sheet, artwork and other specifications before beginning the assigned job with the Machine Operator. Asks any questions or reports any problems regarding the assigned job.
• Sets up, operates, adjusts, trouble shoots and maintains at least one piece of equipment which makes up part of the various mailing and finishing operations in a full-service mailing department.
• Cleans up and keeps work area neat and orderly.
• Maintains quality control at a level that meets or exceeds the demands of the individual jobs.
• Participates in and/or supports any formal quality programs such as Statistical Process Control (SPC) or Total Quality Management (TQM), as requested.
• All other duties as assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In keeping with Mittera's philosophy that each individual should be encouraged to reach his or her full potential, and in compliance with the Americans with Disabilities Act (ADA), reasonable accommodations or modifications will be made for qualified individuals with disabilities to perform the essential functions of this position. Hours may vary depending on departmental staffing needs.

• High School Diploma or General Education Degree (GED)
• 1 - 3 years of previous manufacturing/office experience preferred
• Full comprehension in reading work instructions and business memos
• Effective communications skills with all levels within the organization
• Ability to use basic math skills to solve practical problems
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Must have the ability to work effectively in stressful situations and meet stringent deadlines

Physical Requirements

• Requires use of proper body mechanics with pushing, pulling, reaching, lifting, squatting, kneeling, and bending
• Pushing/pulling and lifting up to 50 lbs
• Requires fine motor hand and arm movement, manual dexterity, and coordination
• Requires near visual acuity
• Requires working around and operating departmental equipment
• Must be able to access and navigate each department in the facility
• Requires the ability to function in a professional manner under stressful circumstances

Salary Description

$16-17 per hour