Lettershop Assistant (2nd Shift)

Mittera; Des Moines (IA); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Mittera in Des Moines, IA, is seeking a Lettershop Assistant to perform manual and small machine operator tasks in the mailing operations group. You will follow established procedures to process customer jobs on time and to quality standards.

Key duties include assisting inserter and inkjet setup, operating equipment, reading job tickets, maintaining clean work areas, and supporting quality programs. Strong attention to detail and ability to work under deadlines are essential.

Qualifications

• High School Diploma or GED required.
• 1–3 years of manufacturing/office experience preferred.
• Able to read work instructions and business memos.
• Effective communication skills with all levels of the organization.
• Ability to use basic math to solve problems.
• Ability to interpret various written, oral, diagram or schedule instructions.

Responsibilities

• Assists inserter and inkjet operator set-up, fills machine, runs the machine, ensures job quality, and follows postal sorts.
• Reads and understands the job ticket, layout sheet, artwork and other specs before starting the job; asks questions if needed.
• Sets up, operates, adjusts, troubleshoots and maintains equipment in the mailing/finishing operations.
• Keeps work area clean and orderly.
• Maintains quality control to meet job demands.
• Participates in formal quality programs such as SPC or TQM as requested.
• All other duties as assigned

Skills

Effective communication

Basic math

Reading instructions

Instruction interpretation

Working under deadlines

Education

High School Diploma or GED

Job description

Description

The lettershop assistant performs manual and small machine operator tasks related to the mailing operations in the Lettershop department. Follows departmental regulations and procedures to process customer jobs through the Department on a timely basis and within specified quality standards.

Essential Duties and Responsibilities

• Assists inserter and inkjet operator’s set-up, fill machine, run the machine, ensure job quality, follow postal sorts and do mail sorts.


• Reads and understand the job ticket, layout sheet, artwork and other specifications before beginning the assigned job with the Machine Operator. Asks any questions or reports any problems regarding the assigned job.


• Sets up, operates, adjusts, trouble shoots and maintains at least one piece of equipment which makes up part of the various mailing and finishing operations in a full-service mailing department.


• Cleans up and keeps work area neat and orderly.


• Maintains quality control at a level that meets or exceeds the demands of the individual jobs.


• Participates in and/or supports any formal quality programs such as Statistical Process Control (SPC) or Total Quality Management (TQM), as requested.


• All other duties as assigned

Requirements

Required Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In keeping with Mittera's philosophy that each individual should be encouraged to reach his or her full potential, and in compliance with the American's with Disabilities Act (ADA), reasonable accommodations or modifications will be made for qualified individuals with disabilities to perform the essential functions of this position. Hours may vary depending on departmental staffing needs.

• High School Diploma or General Education Degree (GED)


• 1 - 3 years of previous manufacturing/office experience preferred


• Full comprehension in reading work instructions and business memos


• Effective communications skills with all levels within the organization


• Ability to use basic math skills to solve practical problems


• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form


• Must have the ability to work effectively in stressful situations and meet stringent deadlines

Physical Requirements

• Requires use of proper body mechanics with pushing, pulling, reaching, lifting, squatting, kneeling, and bending


• Pushing/pulling and lifting up to 50 lbs


• Requires fine motor hand and arm movement, manual dexterity, and coordination


• Requires near visual acuity


• Requires working around and operating departmental equipment


• Must be able to access and navigate each department in the facility


• Requires the ability to function in a professional manner under stressful circumstances