Lettershop Assistant (1st Shift)

Mittera; Des Moines (IA); Hybrid; USD 32,000 - 38,000; Full time

Job summary

Mittera is seeking a Lettershop assistant in Des Moines to support mailing operations by setting up and running small equipment, ensuring quality, and adhering to job specifications.

The role requires reading job tickets and layouts, maintaining clean work areas, and collaborating with team members to meet deadlines and quality standards.

Qualifications

• Must read and understand work instructions, tickets, layouts and specs.
• Strong communication with all levels of the organization.
• Use basic math to solve practical problems.
• Interpret written, oral, diagram, or schedule instructions.
• Able to work under stressful deadlines.

Responsibilities

• Assist inserter and inkjet operator setups and run the machine.
• Read and understand job tickets, layout sheets and specs before starting work.
• Set up, operate, adjust and troubleshoot equipment in mailing operations.
• Clean and maintain neat work area; uphold quality standards.
• Support formal quality programs (e.g., SPC, TQM) as requested.
• Perform any other duties as assigned.

Skills

Reading work instructions

Communication skills

Basic math

Interpret instructions

Stress management

Manufacturing/office experience

Education

High School Diploma or GED

Job description

Description

The lettershop assistant performs manual and small machine operator tasks related to the mailing operations in the Lettershop department. Follows departmental regulations and procedures to process customer jobs through the Department on a timely basis and within specified quality standards.

Essential Duties and Responsibilities

• Assists inserter and inkjet operator’s set-up, fill machine, run the machine, ensure job quality, follow postal sorts and do mail sorts.
• Reads and understand the job ticket, layout sheet, artwork and other specifications before beginning the assigned job with the Machine Operator. Asks any questions or reports any problems regarding the assigned job.
• Sets up, operates, adjusts, trouble shoots and maintains at least one piece of equipment which makes up part of the various mailing and finishing operations in a full-service mailing department.
• Cleans up and keeps work area neat and orderly.
• Maintains quality control at a level that meets or exceeds the demands of the individual jobs.
• Participates in and/or supports any formal quality programs such as Statistical Process Control (SPC) or Total Quality Management (TQM), as requested.
• All other duties as assigned

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In keeping with Mittera’s philosophy that each individual should be encouraged to reach his or her full potential, and in compliance with the American’s with Disabilities Act (ADA), reasonable accommodations or modifications will be made for qualified individuals with disabilities to perform the essential functions of this position. Hours may vary depending on departmental staffing needs.

Required Skills and Abilities

• High School Diploma or General Education Degree (GED)
• 1 - 3 years of previous manufacturing/office experience preferred
• Full comprehension in reading work instructions and business memos
• Effective communications skills with all levels within the organization
• Ability to use basic math skills to solve practical problems
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Must have the ability to work effectively in stressful situations and meet stringent deadlines

Physical Requirements

• Requires use of proper body mechanics with pushing, pulling, reaching, lifting, squatting, kneeling, and bending
• Pushing/pulling and lifting up to 50 lbs
• Requires fine motor hand and arm movement, manual dexterity, and coordination
• Requires near visual acuity
• Requires working around and operating departmental equipment
• Must be able to access and navigate each department in the facility
• Requires the ability to function in a professional manner under stressful circumstances