LensCrafters - Natick, MA - Part time Licensed Optician

LensCrafters; Natick (MA); On-site; USD 46,411 - 53,753; Part time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

LensCrafters is seeking a Licensed Optician in Natick, MA for a part-time position to deliver exceptional customer service and high-quality eyewear. You'll be responsible for fitting glasses, ensuring customer satisfaction, and managing complex product needs.

The ideal candidate is a high school graduate with state licensure and strong optical dispensing experience. This role also requires excellent communication and customer service skills, along with a commitment to meeting brand standards.

Qualifications

• High School graduate or equivalent.
• State Licensure required.
• Optical dispensing experience is a must.
• Strong customer service skills: communicator, listener & team builder.

Responsibilities

• Welcome all customers, set expectations.
• Custom fit glasses & place prescription in lenses.
• Act as a leader in optical acumen.

Skills

Strong customer service skills

Optical dispensing experience

Basic math skills

Selling skills

Familiarity with POS systems

Education

High School graduate or equivalent

State Licensure

Job description

Requisition ID: 931450

Store #: 000246 LensCrafters

Position: Part-Time

Pay Range: $33.69 - $39.02

Job Overview

The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

Major Duties & Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Preferred Qualifications

• Previous customer service & retail experience

Benefits

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.