LensCrafters - Auburn, MA - Licensed Optician (Full time or Part time)

LensCrafters; Auburn (MA); On-site; USD 44,482 - 51,508; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

LensCrafters in Auburn is seeking a Full-Time Optical Associate. Candidates will welcome customers, custom fit glasses, and ensure exceptional service. Responsibilities include fitting eyewear, assisting customers with prescriptions, and maintaining store standards.

Qualifications include a high school diploma, state licensure, and strong customer service skills. Previous experience in optical dispensing is preferred. Benefits include health care, retirement savings, and employee discounts.

Qualifications

• High School graduate or equivalent.
• State Licensure required.
• Strong customer service skills: communicator, listener & team builder.
• Optical dispensing experience is essential.
• Strong basic math skills needed.

Responsibilities

• Welcome all customers, set expectations.
• Custom fit glasses and precisely place prescriptions.
• Act as a leader in optical acumen.
• Ensure finished eyewear meets standards.
• Proactive in exploring root causes of issues.

Skills

Strong customer service skills

Optical dispensing experience

Strong basic math skills

Ability to multi-task

Selling skills

Education

High School graduate or equivalent

State Licensure

Tools

POS systems

iPAD/tablet

Computers

Job description

Requisition ID: 931453

Store #: 000827 LensCrafters

Position: Full-Time

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Preferred Qualifications

• Previous customer service & retail experience

Pay

Pay Range: $32.29 - $37.39

Benefits

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Bonus & Commission

May also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

Equal Opportunity Employment

EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.