Lending Servicing Specialist I

SB Simmons Bank; Searcy (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

Simmons Bank is seeking a Loan Boarding Specialist to ensure accurate and timely setup of new loans and renewals into the core system. You’ll review documents, validate data, and resolve discrepancies to support a smooth onboarding process.

In this role you will coordinate with internal teams, adhere to SLAs, and maintain compliance with regulatory requirements while delivering precise loan information for borrowers.

Qualifications

• H/S Diploma/ GED is required.
• Minimum 1 year of applicable work experience.
• Experience in loan servicing, loan boarding, mortgage operations, banking operations or related field preferred.
• Strong attention to detail and data-entry accuracy.
• Strong organizational, problem-solving, and time-management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Review loan documentation packages for completeness and accuracy prior to boarding.
• Board new loans and renewals into the core system.
• Verify and validate key loan information including borrower data, loan terms, collateral information, escrow setup, and payment details.
• Research and resolve boarding errors and exceptions.
• Coordinate with other operational departments to obtain missing or corrected information.
• Review and establish escrow accounts, tax information, insurance details, and other loan-level records as required.
• Ensure all boarding activities are completed within established service level agreements (SLAs).
• Adhere to regulatory requirements, company policies, and internal controls.

Skills

Attention to detail

Data entry accuracy

Time management

Communication

Education

H/S Diploma/ GED

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Position Summary

The Loan Boarding Specialist is responsible for the accurate and timely setup of new loans and renewals to the core system. This role ensures all loan data is boarded in accordance with regulatory and company requirements. The specialist performs detailed reviews of loan documentation, validates data integrity, resolves discrepancies, and collaborates with internal and external partners to ensure a smooth loan onboarding process.

Essential Duties and Responsibilities

• Review loan documentation packages for completeness and accuracy prior to boarding.
• Board new loans and renewals into the core system.
• Verify and validate key loan information including borrower data, loan terms, collateral information, escrow setup, and payment details.
• Research and resolve boarding errors and exceptions.
• Coordinate with other operational departments to obtain missing or corrected information.
• Review and establish escrow accounts, tax information, insurance details, and other loan-level records as required.
• Ensure all boarding activities are completed within established service level agreements (SLAs).
• Adhere to regulatory requirements, company policies, and internal controls.

Qualifications

• H/S Diploma/ GED
• Minimum 1 year of applicable work experience
• Previous experience in loan servicing, loan boarding, mortgage operations, banking operations, or a related field preferred.
• Strong attention to detail and data-entry accuracy.
• Strong organizational, problem-solving, and time-management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.

Equal Employment Opportunity Information:

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Since 1903, we’ve been putting people first by making a commitment to you. Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank’s community roots run deep – these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth.