Lending Services Specialist I - Loan Processing

Canvas; United States; À distance; USD 55 789 000 - 66 735 000; Plein temps

Avantages offerts par ce poste

Seriously good benefits

401(k) with company contribution up to

Paid Vacation

Paid Holidays

Tuition Reimbursement

Résumé du poste

Canvas is hiring a Lending Services Specialist I to process auto loan, credit card, and signature loan documents, coordinating with branches and the member to ensure timely closings. You will verify documents meet underwriting stipulations and create closing documents.

You will maintain SLAs, manage document intake, and ensure accurate lien releases while upholding Canvas values and ongoing education. Must be prepared for a flexible schedule and in-office presence in Lone Tree, CO.

Qualifications

• Excellent verbal, written and interpersonal communication skills with the ability to explain programs, loan terms, features, policies and benefits to members and business partners.
• Strong relationship building and teamwork skills.
• Excellent attention to detail.
• Excellent organizational and time management skills with ability to work independently and manage multiple priorities.
• Excellent analytical and problem solving skills.
• Solid knowledge and understanding of Canvas financial products and services.
• Proficient in MS Office (Outlook, Excel, Word).
• Ability to calculate APR, debt to income ratios, loan values, discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Responsabilités

• Contact members within agreed service level agreements to obtain needed documentation.
• Process consumer loan applications within established guidelines, policies, procedures and timelines.
• Manage inbox of incoming documents from members to attach to current applications.
• Provide an exceptional experience to our members and employees in alignment with Canvas core values.
• Review each loan application to ensure that all required information has been recorded.
• Consistently maintain Service Level Agreements for contacting members and scheduling loan closings.
• Create accurate documentation for loan closings.
• Accurately prepare documents for lien releases.
• Facilitate the clearing of all underwriting conditions by working with branch employees, third party vendors, and members.
• Research and resolve internal and external member issues in a timely, consistent and professional manner.
• Serve as a lending point of contact for branches and communication center.
• Actively promote and contribute to the achievement of organizational goals.
• Comply with all related compliance requests and requirements.
• Follow all safety and security guidelines to properly safeguard member and organization assets.
• Recommend and help develop and implement new policies and procedures.
• Embrace ongoing education and learn/apply new skills and software applications.
• Maintain up-to-date and accurate filing system.
• Regular attendance and punctuality are essential functions of the job
• Perform other job duties as assigned.

Connaissances

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Organizational skills

Time management

Analytical skills

Problem solving

MS Office proficiency

Customer service

Loan knowledge

Formation

High school diploma or GED

Outils

MS Office (Outlook, Excel, Word)

Description du poste

Canvas is hiring a Lending Services Specialist I to process auto loan, credit card, and signature loan documents, coordinating with branches and the member to ensure timely closings. You will verify documents meet underwriting stipulations and create closing documents.

You will maintain SLAs, manage document intake, and ensure accurate lien releases while upholding Canvas values and ongoing education. Must be prepared for a flexible schedule and in-office presence in Lone Tree, CO.