Lending Relationship Manager - Grow Customer Relationships

Seaside Bank and Trust; Mobile (AL); On-site; USD 52,000 - 78,000; Full time

Job summary

United Community in Mobile, AL seeks a Relationship Manager to provide lending services in line with bank policies and procedures. Build customer relationships across deposits and credit products and support sales opportunities.

Responsibilities include interviewing loan applicants, ordering credit reports, and processing lending requests while ensuring compliance and high-quality service. Requires strong interpersonal skills and BSA/AML training.

Qualifications

• High School diploma or equivalent
• Bachelor’s degree in business, finance, or related area preferred
• Experience in a financial institution preferred
• Knowledge of consumer credit structuring, lending practices, and customer relationship management
• Strong interpersonal, analytical, and communication skills
• Proven leadership ability and sharp business development focus
• Proficient in Microsoft Office programs
• Must complete all required compliance training, including Bank Secrecy Act/anti-money laundering training
• NMLS initial registration and annual renewal required (includes fingerprinting and background checks)

Responsibilities

• Be familiar with bank products and services and look for opportunities to develop new customer relationships and strengthen existing ones using United’s need-based sales approach
• Interview consumer loan applicants and request specified information for loan applications
• Accept loan applications and notify applicants of loan decisions
• Order credit reports and recommend loan terms
• Review, analyze, and process consumer lending requests in compliance with policies
• Work past dues, loan exceptions, and criticized asset reports
• Develop and maintain interest rate structure consistent with bank policies
• Use independent judgment and discretion based on assigned lending authority
• Stay abreast of current and developing regulations applicable to lending
• Provide efficient, accurate, and high-quality service while maintaining good customer relations
• Support others through mentoring and attending sales and developmental meetings
• Attend and serve in community functions, boards, and committees as necessary
• Other duties as assigned

Skills

Relationship management

Customer service

Communication skills

Analytical skills

Microsoft Office

Education

Bachelor’s degree in business or finance

Job description

United Community in Mobile, AL seeks a Relationship Manager to provide lending services in line with bank policies and procedures. Build customer relationships across deposits and credit products and support sales opportunities.

Responsibilities include interviewing loan applicants, ordering credit reports, and processing lending requests while ensuring compliance and high-quality service. Requires strong interpersonal skills and BSA/AML training.