Lending Operations Optimization Specialist

Rize Credit Union; Irwindale (CA); On-site; USD 39,000 - 48,000; Full time

Job summary

Rize Federal Credit Union is seeking a project coordinator to support DMV processing, funding, and loan servicing initiatives. You will drive efficiency through structured project coordination, reporting, and QA activities, with collaboration across teams to ensure compliance and continuous improvement.

Experience in financial services operations, strong Excel/SmartSheet skills, and the ability to manage multiple priorities are essential for success in this on-site California role.

Qualifications

• Three+ years in operations, project coordination, or quality control within financial services or lending.
• Familiarity with DMV title processing, loan funding, and servicing operations.
• Experience with projection coordination and quality assurance in a financial services environment (Excel, SmartSheet SCRUM).

Responsibilities

• Lead and track cross-functional projects related to DMV processing and loan servicing workflows.
• Maintain project documentation, timelines, and deliverables aligned with business objectives.
• Monitor performance, trends, and provide leadership with data-driven insights.
• Perform quality control checks and audits for compliance and accuracy.
• Develop SOPs and train teams on process changes.
• Collaborate across departments and support change management with training.

Skills

Project coordination

Data analysis

Quality control

Communication skills

Bilingual English/Spanish

Education

GED

Tools

Excel

SmartSheet

Microsoft 365

Lending systems

Job description

Rize Federal Credit Union is seeking a project coordinator to support DMV processing, funding, and loan servicing initiatives. You will drive efficiency through structured project coordination, reporting, and QA activities, with collaboration across teams to ensure compliance and continuous improvement.

Experience in financial services operations, strong Excel/SmartSheet skills, and the ability to manage multiple priorities are essential for success in this on-site California role.