Lending Ops Improvement & Process Specialist

SCE Federal Credit Union; Irwindale (CA); On-site; USD 39,000 - 48,000; Full time

Job summary

Rize Federal Credit Union in California is seeking a Lending Operations Improvement Specialist to support strategic initiatives across DMV, Funding, Loan Servicing, and Lending Operations. The role emphasizes improving efficiency through project coordination, performance reporting, and quality assurance.

Candidates will collaborate with cross-functional teams, maintain dashboards, monitor processing times and delays, and help develop SOPs and training materials, with no direct supervisory

Qualifications

• 3+ years in operations or project coordination within financial services.
• Familiarity with DMV title processing, loan funding, and servicing.

Responsibilities

• Lead and track cross-functional projects related to DMV, funding, and servicing workflows.
• Maintain project docs, timelines, and deliverables.
• Create operational dashboards and reports to monitor performance.
• Perform quality control checks for DMV docs, funding, and servicing transactions.
• Develop SOPs and training materials; support change management.

Skills

Project coordination

Operational reporting

Quality assurance

Cross-functional collaboration

Communication

Time management

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Excel

SmartSheet

Lending/servicing systems

Microsoft 365

Job description

Rize Federal Credit Union in California is seeking a Lending Operations Improvement Specialist to support strategic initiatives across DMV, Funding, Loan Servicing, and Lending Operations. The role emphasizes improving efficiency through project coordination, performance reporting, and quality assurance.

Candidates will collaborate with cross-functional teams, maintain dashboards, monitor processing times and delays, and help develop SOPs and training materials, with no direct supervisory