Lending Operations Manager

Praxus Search Group; Oklahoma City (OK); On-site; USD 90,000 - 120,000; Full time

Job summary

Praxus Search Group seeks a Lending Operations Manager in Oklahoma City to lead daily loan operations for consumer and commercial lending. You will supervise a team, monitor performance, and ensure accuracy in processing, servicing, and reporting, while aligning with banking standards and GAAP.

The role partners with the Director and cross-functional teams to drive efficiency, manage risk, and implement process improvements through policy and automation initiatives.

Qualifications

• Minimum five years of loan operations experience, including consumer and commercial lending.
• At least two years of supervisory or management experience.
• Bachelor’s degree or equivalent combination of education and experience.
• Strong knowledge of banking operations, loan documentation and regulatory GAAP.
• Experience with loan processing systems; Jack Henry experience preferred.

Responsibilities

• Oversee loan operations, including consumer and commercial loan processing, documentation, servicing, and reporting.
• Develop and implement operational strategies, policies, procedures, service standards, and performance metrics.
• Identify opportunities for process improvement, automation, and technology enhancements.
• Ensure compliance with applicable federal and state regulations, internal policies, and GAAP requirements related to loan processing.
• Maintain effective internal controls, minimize operational risk, and support business continuity planning.
• Lead, coach, and develop staff and subordinate managers, including hiring, onboarding, performance management, and cross-training.
• Monitor service levels, productivity, project delivery, and departmental goals.
• Collaborate with the Director, lending teams, vendors, and other stakeholders to improve operational performance.
• Maintain accurate desk procedures and ensure appropriate staff training and coverage.

Skills

Leadership

Communication

Project management

Analytical thinking

Risk management

Organizational skills

Education

Bachelor’s degree or equivalent

Tools

Jack Henry

Job description

Must have solid background in Lending/Commercial Loans, reports and orders

Must have 3+ years of experience in managing and supervising loan operations team.

The Lending Operations Manager supports the Director in overseeing daily loan operations, team performance, risk management, regulatory compliance, and process improvement. This role drives operational efficiency, strengthens internal controls, improves service delivery, and ensures alignment with the bank’s strategic objectives.

Key Responsibilities:

• Oversee loan operations, including consumer and commercial loan processing, documentation, servicing, and reporting.
• Develop and implement operational strategies, policies, procedures, service standards, and performance metrics.
• Identify opportunities for process improvement, automation, and technology enhancements.
• Ensure compliance with applicable federal and state regulations, internal policies, and GAAP requirements related to loan processing.
• Maintain effective internal controls, minimize operational risk, and support business continuity planning.
• Lead, coach, and develop staff and subordinate managers, including hiring, onboarding, performance management, and cross-training.
• Monitor service levels, productivity, project delivery, and departmental goals.
• Collaborate with the Director, lending teams, vendors, and other stakeholders to improve operational performance.
• Maintain accurate desk procedures and ensure appropriate staff training and coverage.

Qualifications:

• Minimum five years of loan operations experience, including consumer and commercial lending.
• At least two years of supervisory or management experience.
• Bachelor’s degree or an equivalent combination of education and experience.
• Strong knowledge of banking operations, loan documentation, processing, collateral perfection, regulatory requirements, and GAAP as applicable to loan processing.
• Experience with loan processing systems and reporting tools; Jack Henry experience preferred.
• Strong leadership, communication, organizational, project management, analytical, and problem-solving skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.