Manager, Operations (Lending)

Graystone Group; McLean (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Graystone Group in McLean, Virginia, is seeking an experienced Operations Leader to enhance operational efficiency and drive strategic initiatives. This role involves leading cross-functional teams, optimizing processes, and ensuring compliance with regulations.

The ideal candidate will have 5+ years in operations leadership within real estate financing and a proven ability to implement technology-driven solutions. Join us to empower real estate professionals with the capital they need to succeed.

Qualifications

• 5+ years of experience in operations leadership, preferably within real estate financing.
• Proven track record of optimizing operations and strategic initiatives.
• Strong analytical skills and ability to interpret data for process improvements.

Responsibilities

• Develop and implement streamlined operational processes.
• Lead cross-functional initiatives between various teams.
• Drive digital transformation initiatives to enhance borrower experience.

Skills

Operational leadership

Process optimization

Strategic planning

Analytical skills

Team management

Tools

Loan origination systems

CRM platforms

Workflow automation tools

Job description

Company Overview: Join the largest private lender in the Mid-Atlantic region, specializing in fast, flexible financing solutions for real estate investors, builders, and developers. Our client is known for delivering quick approvals, personalized service, and competitive rates, and they are dedicated to empowering real estate professionals with the capital they need to grow their businesses.

Position Overvie

esOperational Execution & Process Optimizati

• onDevelop and implement streamlined operational processes that enhance efficiency across the organizatio
• n.Lead cross-functional initiatives to improve communication and collaboration between sales, underwriting, servicing, and finance team
• s.Ensure operational scalability to support the company’s growth objectives while maintaining service excellenc
• e.Identify and mitigate operational risks while ensuring compliance with regulatory and lending guideline
• onEvaluate, select, and implement technology solutions to improve loan origination, servicing, and overall workflow automatio
• n.Optimize the firm’s use of CRM, loan management systems, and other operational platforms to improve data-driven decision-makin
• g.Drive digital transformation initiatives that enhance the borrower experience and internal efficiencie

s.Strategic Leadership & Executi

• onPartner with the executive team to define and execute strategic priorities for operational growth and efficienc
• y.Establish key performance indicators (KPIs) to measure and drive operational excellence.Develop and mentor a high-performing operations team, fostering a culture of accountability and continuous improvemennsOversee loan processing, underwriting, and servicing workflows to ensure timely execution and quality control.Collaborate with finance and treasury teams to ensure optimal liquidity management and funding strategies.Improve cost efficiency and operational effectiveness while maintaining service standard

  Qualifications & Experie

  • nce5+ years of experience in operations leadership, preferably within real estate financi
  • ng.Proven track record of optimizing operations, executing strategic initiatives, and implementing technology-driven efficiencies.Experience with loan origination systems (LOS), CRM platforms, and workflow automation tools preferred.Strong analytical skills with the ability to interpret data and drive process improvemen
  • ts.Leadership experience with a track record of building and managing high-performing tea
  • ms.Ability to thrive in a fast-paced, growth-oriented environme