Lending Operations Delivery Lead

Calculated Hire; Charlotte (NC); In loco; USD 90.000 - 140.000; Tempo pieno

Descrizione del lavoro

Calculated Hire in Charlotte, NC seeks an experienced Project Manager to support lending operations initiatives. You will lead cross-functional teams, coordinate with Product, Technology, and Operations, and drive end-to-end project delivery across the loan lifecycle.

The role requires strong communication, stakeholder management, and hands-on experience with Agile or hybrid delivery, including UAT, training, and process documentation.

Competenze

• 5+ years of project, program, or product delivery experience within financial services or a similar regulated environment.

Mansioni

• Lead and facilitate cross-functional project meetings to drive alignment, track progress, and ensure timely delivery of initiatives impacting wholesale lending operations.
• Partner with Product, Technology, and Operations to manage system enhancements and new feature rollouts, assessing downstream impacts to servicing, booking, and loan lifecycle processes.
• Own end-to-end operational readiness for enhancements, including documenting procedures, coordinating UAT, delivering demos, and ensuring training and communication to impacted teams.
• Monitor project timelines, risks, and dependencies using Agile methodologies; escalate where needed.
• Troubleshoot operational and system issues by conducting root cause analysis and implementing sustainable solutions.
• Serve as a liaison between Operations, Technology, and Leadership, providing regular updates on project status, risks, and key decisions.
• Support continuous improvement by identifying process gaps, inefficiencies, and automation opportunities within commercial lending operations.
• Ensure compliance with internal controls, regulatory requirements, and audit standards when implementing changes.

Conoscenze

Project delivery

Cross-functional leadership

Agile delivery

Stakeholder management

Communication

Strumenti

JIRA

SharePoint

Microsoft Office

Descrizione del lavoro

Calculated Hire in Charlotte, NC seeks an experienced Project Manager to support lending operations initiatives. You will lead cross-functional teams, coordinate with Product, Technology, and Operations, and drive end-to-end project delivery across the loan lifecycle.

The role requires strong communication, stakeholder management, and hands-on experience with Agile or hybrid delivery, including UAT, training, and process documentation.