Lending Associate — Mortgage Origination & Service Excellence

Palm Harbor Homes; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Medical/Dental/Vision Insurance

Paid Holidays

401K Match

Generous PTO

FSA/HSA Plans

Life /Disability/Accidental Insurance

Job summary

CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Lending Associate to grow our Originations Department. This in-person role is based in our Plano, TX office, collaborating with Loan Officers, Processors, Underwriting and Compliance to review loan documentation and render credit decisions.

The Lending Associate will examine credit applications, credit reports, income and asset documentation to ensure adherence

Qualifications

• Effective written, verbal communication and interpersonal skills.
• Capable organizational and time management skills, with the ability to multi-task.
• Competent attention to detail.
• Ability to identify and resolve problems in a timely manner.
• Employ a strong sense of urgency and ownership in all activities.
• Ability to work well with a wide range of people.
• Positive & professional demeanor.

Responsibilities

• Review and analyze loan application, credit report, income and asset documentation to render credit decisions in compliance with investor guidelines.
• Maintain the highest level of service possible for retailers and customers.
• Provide unparalleled service, ensuring needs are met in a timely and accurate manner.
• Effectively communicate the loan approval or denial reasons to appropriate party.
• Work with internal staff to provide follow-up, counter offers and additional information.
• Refer loan requests with recommendations and documentation to underwriters.
• Reviews conditions submitted on approved loans, clears conditions when appropriate and submits to Credit Analyst for review and approval.
• Ensure loans adhere to investor guidelines.
• Assist Loan Officers by completing service orders and reviewing condition submissions.
• Conduct trainings for new employees.
• Assist servicing department by collecting payments during times of high volume.
• Ability to adjust work and thought process to accommodate multiple investor guidelines.
• Consistently meets and exceeds individual, team and department objectives.
• Perform other duties and special projects as assigned.

Skills

Communication

Time management

Attention to detail

Problem solving

Ownership

Teamwork

Professional demeanor

Education

BA/BS degree in Marketing, Business, Accounting, Finance or Management

Tools

Microsoft Office

Excel

Job description

CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Lending Associate to grow our Originations Department. This in-person role is based in our Plano, TX office, collaborating with Loan Officers, Processors, Underwriting and Compliance to review loan documentation and render credit decisions.

The Lending Associate will examine credit applications, credit reports, income and asset documentation to ensure adherence