Legendary Service Manager - Growth & Flexible Hours

Texas Roadhouse, Inc.; Eau Claire (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical plans

Dental Insurance

Vision Insurance

Paid Vacation

Parental Leave

Bereavement Leave

Donor Leave

Adoption Assistance

Short-Term Disability

Long-Term Disability

Life Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

401(k) Retirement Plan

Flexible Spending Accounts

Tuition Reimbursements

Profit-Sharing Program

RSU Program

Community involvement opportunities

Annual holiday bonus

Job summary

Texas Roadhouse, Inc. is seeking a legendary Service Manager to oversee Front of House operations, lead the team, and ensure legendary food and service for every guest. You will drive guest satisfaction, supervise training, scheduling, and performance, while upholding safety and liquor policies.

The role offers comprehensive benefits after 30 days and opportunities for career growth. Join a people-first culture with flexible schedules, restaurant discounts, and recognition programs as part of

Qualifications

• Front of House management experience preferred.
• Strong leadership and guest-service focus.
• Ability to manage staff and scheduling.

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

Job description

Texas Roadhouse, Inc. is seeking a legendary Service Manager to oversee Front of House operations, lead the team, and ensure legendary food and service for every guest. You will drive guest satisfaction, supervise training, scheduling, and performance, while upholding safety and liquor policies.

The role offers comprehensive benefits after 30 days and opportunities for career growth. Join a people-first culture with flexible schedules, restaurant discounts, and recognition programs as part of