Legendary Retail Customer Experience Specialist

Bass Pro Shops; Saint Charles (MO); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

401k

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Missouri is seeking a part-time Customer Relations Associate to greet customers, provide information, handle merchandise returns, and assist shoppers with purchases. The role supports world-class service and promotes store programs to enhance the customer experience.

Responsibilities include securing firearms with trigger locks, managing vendor check-ins, and maintaining a clean, stocked workspace while following company policies and procedures.

Qualifications

• High school diploma or equivalent required.
• Ability to operate a computerized POS system.
• Strong communication and customer service skills.

Responsibilities

• Greet customers and provide assistance.
• Handle merchandise returns and complete refund/exchange paperwork.
• Secure firearms brought into the store with trigger locks.
• Process vendor visits and manage visitor badges.
• Promote programs such as CLUB Membership and in-store pickup.

Skills

Discount math

Customer service

Relationship building

POS operation

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Missouri is seeking a part-time Customer Relations Associate to greet customers, provide information, handle merchandise returns, and assist shoppers with purchases. The role supports world-class service and promotes store programs to enhance the customer experience.

Responsibilities include securing firearms with trigger locks, managing vendor check-ins, and maintaining a clean, stocked workspace while following company policies and procedures.