Legendary Customer Service Team Member

Tractor Supply Company; Lansing (MI); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Life and disability insurance

Paid parental leave

Tuition reimbursement

Job summary

Tractor Supply Company is seeking Team Members to engage customers, support selling initiatives and perform tasks to deliver Legendary Customer Experience. You’ll greet customers, uncover needs, recommend solutions, and handle cash with care.

Responsibilities include stocking, merchandising, forklift and baler operation where applicable, and assisting customers with loading purchases while maintaining safety and clean store conditions.

Qualifications

• No experience required; retail experience and/or farming knowledge preferred.
• High school diploma or equivalent preferred, but reading/writing/counting ability is essential.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Ability to read, write, and count accurately.
• Willingness to work varied hours, including nights and weekends.

Responsibilities

• Greet customers and uncover needs; recommend product solutions.
• Deliver Legendary Customer Service through GURA principles.
• Operate cash register and follow cash handling procedures.
• Recover merchandise and complete Plan-o-grams; assemble merchandise.
• Assist customers with loading purchases and maintain store cleanliness.
• Ensure safe, friendly, and efficient shopping experiences.

Skills

Customer service

Communication

Problem-solving

Cash handling

Basic computer skills

Teamwork

Reading/Writing/Counting

Education

High school diploma or equivalent

Tools

POS system

Forklift

Cardboard baler

Job description

Tractor Supply Company is seeking Team Members to engage customers, support selling initiatives and perform tasks to deliver Legendary Customer Experience. You’ll greet customers, uncover needs, recommend solutions, and handle cash with care.

Responsibilities include stocking, merchandising, forklift and baler operation where applicable, and assisting customers with loading purchases while maintaining safety and clean store conditions.