Legendary Customer Service Associate

Tractor Supply Company; Sturgis (MI); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health and disability insurance

Paid parental leave

Tuition reimbursement

Job summary

Tractor Supply Company is seeking a Team Member to interact with customers and team members, support selling initiatives and perform assigned tasks. You will deliver a Legendary Customer Experience by greeting customers, uncovering needs, recommending solutions, and adding value.

Flexibility and reliability are essential to cover varied shifts and duties across the store. Responsibilities include operating the register, stocking, merchandising, safety duties, and assisting customers with loading

Qualifications

• Retail or farming, ranching, pet/equine, or welding knowledge preferred.
• Education: HS diploma or equivalent preferred but not required.
• Ability to read, write, and count accurately.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied hours, including nights, weekends, and overtime.
• Deliver Legendary Customer Service using GURA: Greet, Uncover needs, Recommend, Add value.
• Operate cash register and follow cash handling procedures.
• Recover merchandise and participate in freight process.
• Complete Plan-o-gram procedures and merchandising sets.
• Assemble merchandise and perform janitorial duties.
• Execute price changes and markdowns; operate forklift and baler if allowed.
• Assist customers with loading purchases and ensure a Legendary shopping experience.

Skills

Retail experience

Farming knowledge

Reading and writing

Communication skills

Interpersonal skills

Problem-solving

Basic computer skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Tractor Supply Company is seeking a Team Member to interact with customers and team members, support selling initiatives and perform assigned tasks. You will deliver a Legendary Customer Experience by greeting customers, uncovering needs, recommending solutions, and adding value.

Flexibility and reliability are essential to cover varied shifts and duties across the store. Responsibilities include operating the register, stocking, merchandising, safety duties, and assisting customers with loading