Legendary Customer Experience Associate

Tractor Supply Company; Hampstead (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Tractor Supply Company is seeking a Team Member to deliver Legendary Customer Experience by assisting customers and teammates, supporting selling initiatives, and completing assigned tasks on the sales floor. The role emphasizes attendance, flexible hours, and a strong safety focus in a retail environment.

Responsibilities include operating the register, stocking merchandise, performing plan-o-gram tasks, and helping customers with loading purchases, while maintaining poultry areas and following

Qualifications

• Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
• Preferred knowledge, skills or abilities: Farming, ranching, pet/equine, or welding knowledge; ability to read, write, count; strong communication and problem-solving; basic computer skills; strong interpersonal skills and ability to resolve issues ethically with minimal conflict.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate Forklift (unless under the age of 18).
• Operate Cardboard Baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.

Skills

Farming knowledge

Ranching knowledge

Pet/equine knowledge

Welding knowledge

Reading and counting

Communication skills

Problem-solving

Basic computer skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Tractor Supply Company is seeking a Team Member to deliver Legendary Customer Experience by assisting customers and teammates, supporting selling initiatives, and completing assigned tasks on the sales floor. The role emphasizes attendance, flexible hours, and a strong safety focus in a retail environment.

Responsibilities include operating the register, stocking merchandise, performing plan-o-gram tasks, and helping customers with loading purchases, while maintaining poultry areas and following