Legendary Customer Experience Associate

Tractor Supply Company; Kansas City (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Tractor Supply Company is seeking a Team Member to interact with customers, support selling initiatives, and perform store tasks while delivering a Legendary Customer Experience. You will join a team focused on high-quality service and helpful, friendly assistance in a busy retail environment.

The role requires flexibility to work varied hours and to perform merchandising, cashiering, stocking, and safety duties. Training and safety guidelines are provided as part of the job.

Qualifications

• Experience: No experience required; retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer; Uncover Customer’s Needs & Wants; Recommend Product Solutions; Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate Forklift (unless under the age of 18).
• Operate Cardboard Baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
• Complete all documentation associated with any of the above job duties.
• Team Members also may be required to perform other duties as assigned.

Education

High school diploma or equivalent

Job description

Tractor Supply Company is seeking a Team Member to interact with customers, support selling initiatives, and perform store tasks while delivering a Legendary Customer Experience. You will join a team focused on high-quality service and helpful, friendly assistance in a busy retail environment.

The role requires flexibility to work varied hours and to perform merchandising, cashiering, stocking, and safety duties. Training and safety guidelines are provided as part of the job.