Legendary Customer Experience Associate

Bass Pro Outdoor World; Gonzales (LA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Gonzales, LA, is seeking a Customer Relations Associate to greet customers, provide information to help shoppers make confident purchasing decisions, and handle merchandise with care.

The role includes processing returns, assisting with licenses, promoting CLUB Membership and In-Store Pick-up, maintaining a clean, stocked area, and following company policies to deliver a legendary experience every time.

Qualifications

• High school diploma or equivalent required.
• Ability to calculate figures such as discounts and make change.
• Friendly and professional communication with customers and associates.

Responsibilities

• Greet all customers promptly and warmly.
• Handle merchandise returns and process refunds/exchanges.
• Secure firearms with trigger locks and promote safety.
• Check in vendor representatives and manage visitor logs.
• Recommend products and promote programs such as CLUB Membership.
• Keep work area clean, neat and stocked with supplies.
• Operate computerized POS register system.
• Follow company policies and procedures.
• Provide a legendary customer experience every time.

Skills

Customer service skills

Communication skills

Teamwork

Attention to detail

Basic math for cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Gonzales, LA, is seeking a Customer Relations Associate to greet customers, provide information to help shoppers make confident purchasing decisions, and handle merchandise with care.

The role includes processing returns, assisting with licenses, promoting CLUB Membership and In-Store Pick-up, maintaining a clean, stocked area, and following company policies to deliver a legendary experience every time.