Legal Workflow Coordinator - 1st Shift (Hybrid)

Rrdonnelley; Phoenix (AZ); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Tuition assistance

Life insurance

Job summary

RRD is seeking a detail-oriented word processor specialist for 1st shift (Mon-Fri, 7:00 AM–3:30 PM) in Phoenix, AZ. You will handle formatting, proofreading, editing, and document conversion to images (PDF), while coordinating workload and maintaining high accuracy.

Requirements include a high school diploma or equivalent, excellent MS Office skills, and typing 60 wpm with 95% accuracy. OT may be required, with comprehensive benefits and competitive compensation.

Qualifications

• High school diploma or equivalent required; Bachelor's degree or legal experience preferred.
• Advanced knowledge of Microsoft Office Suite and related tools.
• Legal terminology knowledge and transcription experience are a plus.

Responsibilities

• Serve as primary contact for word processing projects (formatting, proofreading, editing, PDF imaging).
• Coordinate, assign, prioritize, track, and expedite department workload.
• Gather requirements from requesters and ensure quality control of outputs.

Skills

Typing speed 60 wpm

Strong communication

Fast-paced work

Attention to detail

Education

High school diploma or equivalent

Bachelor's degree or 2+ years legal experience preferred

Tools

Microsoft Office Suite

Excel

PowerPoint

Word

Outlook

Visio

Nuance/Dictation tools

Adobe Acrobat

Job description

1st Shift Monday-Friday 7:00AM-3:30PM

Responsibilities:

• Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
• Coordinate, assign, distribute, prioritize, track and expedite workload to the department
• Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
• Direct requests to proper resources and coordinate with local and off-site office services
• Assist with proofreading tasks and quality control analysis during heavy volume periods
• Deliver projects within a reasonable, negotiated timeframe
• Perform other related duties and assist with special projects as assigned
• Maintain thorough knowledge of all firm-supported software packages
• Other duties as assigned
• Ability to work in a fast-paced environment and meet pressing deadlines
• Ability to produce quality work product
• Minimum typing speed of 60 wpm with 95% accuracy
• Excellent verbal and written communication skills
• Flexibility to work overtime as required

Requirements:

• High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
• Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
• Prior document processing experience in a team environment
• Knowledge of legal terminology preferred but not required
• Transcription experience a plus

The rate of pay for this role at the noted RRD location is $26.31 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.