Legal Workflow Coordinator - 1st Shift (Hybrid)

RR Donnelley; Phoenix (AZ); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) with company match

Paid time off

Life insurance

Job summary

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions, based in Phoenix. The company seeks a detail-oriented word processing specialist for 1st shift, Monday–Friday, 7:00 AM–3:30 PM, to support formatting, proofreading, editing, and document conversion tasks.

Responsibilities include coordinating workload, gathering information from requesters, ensuring quality control, meeting deadlines, and using a range of Microsoft Office and legal software.

Qualifications

• Fast-paced environment with tight deadlines.
• High typing speed with high accuracy (60 wpm, 95%+).
• Excellent written and verbal communication skills.
• Advanced knowledge of MS Office; legal software exposure is a plus.
• Team-based document processing experience preferred.

Responsibilities

• Serve as primary contact for word processing projects including formatting, proofreading, and editing.
• Coordinate, assign, and track workload within the department.
• Gather detailed information from requesters and understand requirements.
• Analyze requests and assign tasks to appropriate resources.
• Ensure project delivery within negotiated timeframes.
• Maintain knowledge of firm-supported software packages.

Skills

Typing speed 60 wpm

MS Office

Verbal & written communication

Deadline-driven

Team coordination

Education

High school diploma or equivalent

Bachelor's degree or 2+ years legal experience preferred

Tools

Microsoft Office Suite

Visio

Document management tools

Job description

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

1st Shift Monday-Friday 7:00AM-3:30PM

Responsibilities:

• Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
• Coordinate, assign, distribute, prioritize, track and expedite workload to the department
• Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
• Direct requests to proper resources and coordinate with local and off-site office services
• Assist with proofreading tasks and quality control analysis during heavy volume periods
• Deliver projects within a reasonable, negotiated timeframe
• Perform other related duties and assist with special projects as assigned
• Maintain thorough knowledge of all firm-supported software packages
• Other duties as assigned

Qualifications

• Ability to work in a fast-paced environment and meet pressing deadlines
• Ability to produce quality work product
• Minimum typing speed of 60 wpm with 95% accuracy
• Excellent verbal and written communication skills
• Flexibility to work overtime as required
• High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
• Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
• Prior document processing experience in a team environment
• Knowledge of legal terminology preferred but not required
• Transcription experience a plus

Additional Information

The rate of pay for this role at the noted RRD location is $26.31 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.