Legal Support Specialist - Onsite Client Service & Ops

Perkins Coie LLP; Boise (ID); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Annual discretionary bonus

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Accrued paid time off starting at 20 d

Personal medical and parental leave

Up to 10 paid holidays

Family care benefits

Job summary

Ashurst Perkins Coie US LLP is seeking a collaborative, detail-oriented Legal Support Assistant to provide high-impact administrative support to lawyers, paralegals, and teams on-site. You will triage requests, streamline workflows, and deliver timely, confidential service to clients while maintaining professional standards.

You will coordinate depositions, meetings, travel, calendars, notary services, and on-site visitor needs, while identifying operational improvements to elevate client

Qualifications

• Excellent command of English grammar, punctuation, and legal terminology.
• Professional communication across phone, email, chat, and virtual platforms.
• Ability to handle high-volume requests and competing priorities.
• Strong analytical, problem-solving, facilitation, and negotiation skills.
• Highly organized, detail-oriented, and results-driven.
• Able to work independently and collaboratively while guiding peers.
• Customer-focused and service-oriented.
• Notary Public certification preferred.

Responsibilities

• Proactively partner with internal and external clients to understand needs, recommend solutions, and deliver seamless, high-quality service.
• Triage and manage on-site requests, quickly allocating resources and leveraging firm tools, best practices, and sound judgment to keep work moving efficiently and within operational standards.
• Serve as a trusted on-site resource.
• Coordinating depositions, arbitrations, meetings, conference rooms, meals, materials, and visitor needs.
• Overseeing mailings, printing, copying, binders, document delivery, and quality control.
• Coordinating document production and service requests for timely delivery.
• Managing expense-report delegation and providing overflow support for partner and senior counsel calendaring and travel.
• Providing on-site notary services and client/visitor assistance.
• Proactively identifying operational needs and partnering with leadership and shared-service teams to resolve issues and elevate service.
• Maintain a professional, responsive presence and actively contribute to team collaboration, operational excellence, and an exceptional client experience.

Skills

English proficiency

Professional communication

High-volume support

Analytical problem-solving

Organization & detail-orientation

Independent & collaborative

Customer-focused service

Notary Public certified

Education

High school diploma or equivalent

Job description

Ashurst Perkins Coie US LLP is seeking a collaborative, detail-oriented Legal Support Assistant to provide high-impact administrative support to lawyers, paralegals, and teams on-site. You will triage requests, streamline workflows, and deliver timely, confidential service to clients while maintaining professional standards.

You will coordinate depositions, meetings, travel, calendars, notary services, and on-site visitor needs, while identifying operational improvements to elevate client