Legal Support Leader – Practice Group Operations

Troutman Pepper Locke LLP; Houston (TX); Hybrid; USD 125,000 - 145,000; Full time

Job summary

Troutman Pepper Locke LLP is seeking a Legal Support Manager in Houston, TX to lead a team of legal support professionals across assigned practice groups and offices. The role ensures attorneys are supported by a well-qualified staff, handles recruitment, onboarding, development, and retention, and acts as the local Legal Support Administration point of contact.

Responsibilities include overseeing staffing, collaborating with practice management, allocating resources, and driving performance and

Qualifications

• Demonstrated experience managing large legal support teams.
• Minimum five years of progressive management experience in legal/professional services.
• Bachelor’s degree or equivalent combination of training and experience.

Responsibilities

• Oversee all aspects of legal support staff management.
• Collaborate with practice management to align staffing with needs.
• Lead resource allocation, scheduling, and performance management.
• Ensure staff have necessary training and skills.
• Analyze reports to drive performance improvements.
• Support policy guidance with Human Resources.

Skills

Leadership

Team management

Strategic thinking

Communication

Problem solving

Adaptability

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Troutman Pepper Locke LLP is seeking a Legal Support Manager in Houston, TX to lead a team of legal support professionals across assigned practice groups and offices. The role ensures attorneys are supported by a well-qualified staff, handles recruitment, onboarding, development, and retention, and acts as the local Legal Support Administration point of contact.

Responsibilities include overseeing staffing, collaborating with practice management, allocating resources, and driving performance and