Legal Solutions Engineer: AI-Driven Workflows (Equity)

Wordsmith AI Ltd

New York, Northern (NY, KY)

Hybrid

USD 120,000 - 170,000

Full time

14 days+

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Job summary

Wordsmith in New York is hiring a Legal Solutions Engineer to turn the product into real outcomes for customers. You’ll work with clients after purchase to design, configure, and implement legal workflows inside Wordsmith, embedding the platform into how their legal function operates.

This role blends implementation, problem solving, and advisory work, pairing legal understanding with product knowledge to deliver meaningful value.

Qualifications

Experience in legal tech, legal operations, or process transformation.
Strong understanding of how in-house legal teams work.
Ability to manage customer projects and guide stakeholders through change.
Comfortable working across legal and technical domains.
Structured thinker — you can turn messy processes into clear systems.
Strong communication skills and confidence working directly with customers.

Responsibilities

Lead implementation projects for new customers
Design workflows and automation tailored to each organisation
Configure the platform to support real legal use cases
Work directly with legal teams and Legal Ops leaders to understand how they operate
Translate legal processes into structured workflows and AI-enabled automation
Advise on best practices for implementing legal technology
Support onboarding and early adoption
Help customers expand into additional workflows and use cases
Partner with Account Management to identify growth opportunities
Surface patterns, insights, and recurring requests to Product and Engineering
Help shape how the product evolves based on real usage