Legal Solutions Architect

Wordsmith AI; New York (NY); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Meaningful equity

Job summary

Wordsmith in-office team in New York is seeking a Legal Solutions Engineer to turn the product into real outcomes for customers. You’ll design, configure, and implement legal workflows inside Wordsmith, embedding the platform into how their legal function operates.

It’s a mix of implementation, problem solving, and advisory. You’ll combine legal understanding with product knowledge to help customers get meaningful value from the platform and drive adoption.

Qualifications

• Experience in legal tech, legal operations, or process transformation.
• Strong understanding of how in-house legal teams work.
• Ability to manage customer projects and guide stakeholders through change.
• Comfortable working across legal and technical domains.
• Structured thinker who can turn messy processes into clear systems.
• Strong communication skills and confidence working directly with customers.

Responsibilities

• Lead implementation projects for new customers.
• Design workflows and automation tailored to each organisation.
• Configure the platform to support real legal use cases.
• Work directly with legal teams and Legal Ops leaders to understand how they operate.
• Translate legal processes into structured workflows and AI-enabled automation.
• Advise on best practices for implementing legal technology.
• Support onboarding and early adoption; help customers expand into additional workflows.
• Partner with Account Management to identify growth opportunities.
• Surface patterns and insights to Product and Engineering; influence product evolution.

Skills

Legal tech

Legal operations

Process transformation

Project management

Stakeholder management

Communication

Job description

Wordsmith in-office team in New York is seeking a Legal Solutions Engineer to turn the product into real outcomes for customers. You’ll design, configure, and implement legal workflows inside Wordsmith, embedding the platform into how their legal function operates.

It’s a mix of implementation, problem solving, and advisory. You’ll combine legal understanding with product knowledge to help customers get meaningful value from the platform and drive adoption.