Legal Services Coordinator: Client & Contractor Liaison

U.S. Legal Support; Los Angeles (CA); In loco; USD 42.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Paid Time Off

Pet Insurance

Professional Development Opportunities

Career Growth within a National Org

Collaborative Team Environment

Descrizione del lavoro

US Legal Support is a leading provider of litigation support services. We are seeking a detail-oriented Legal Services Coordinator to manage legal service orders, perform research, and support client requests in a fast-paced environment.

You will serve as the link between clients, contractors, and operations to ensure timely, accurate service delivery and high client satisfaction. Strong data entry, research, and communication skills are essential.

Competenze

• High School Diploma or equivalent.
• Typing speed of 60–70 words per minute (typing assessment required).
• Strong spelling, grammar, and written communication skills (assessment required).
• Excellent organizational skills and attention to detail.
• Strong customer service and phone communication skills.
• Ability to work effectively in a fast-paced environment.
• Associate's or Bachelor's degree preferred.

Mansioni

• Input, coordinate, and assign new legal service orders.
• Review incoming requests to ensure accuracy and completeness.
• Manage workflows and ensure assignments are distributed appropriately.
• Monitor active jobs and support timely completion of service requests.
• Maintain accurate records and documentation throughout the lifecycle of each order.
• Conduct legal and jurisdictional research as needed to support service execution.
• Verify information and assist with locating appropriate parties, addresses, and service details.
• Maintain compliance with company procedures and client requirements.
• Support special projects and operational initiatives as assigned.
• Communicate with clients regarding order status, updates, and additional information requests.
• Build and maintain positive relationships with clients through professional and responsive service.
• Coordinate with contractors and service providers to ensure assignments are completed accurately and on time.
• Address inquiries, resolve issues, and escalates concerns when necessary.
• Ensure data accuracy and proper documentation within company systems.
• Review records and service information for completeness and compliance.
• Identify and resolve discrepancies before they impact service delivery.
• Contribute to process improvements that enhance operational efficiency and client satisfaction.

Conoscenze

Attention to detail

Organizational skills

Communication skills

Prioritization

Customer service

Teamwork

Independent work

Adaptability

Typing speed 60-70 WPM

Formazione

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Strumenti

Microsoft Office Suite

Descrizione del lavoro

US Legal Support is a leading provider of litigation support services. We are seeking a detail-oriented Legal Services Coordinator to manage legal service orders, perform research, and support client requests in a fast-paced environment.

You will serve as the link between clients, contractors, and operations to ensure timely, accurate service delivery and high client satisfaction. Strong data entry, research, and communication skills are essential.