Legal Receptionist Administrative Support

IST Management Services, Inc.; Wilmington (DE); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

Life

401k

Paid Time Off

Pet Insurance

Bonus Incentives

Job summary

IST Management Services, Inc. is seeking a Legal Receptionist & Administrative Support to join our on-site team in a professional law firm environment. The role includes front desk duties, hospitality, and general office support, with a focus on delivering excellent customer service.

Candidates should have prior reception experience, be willing to train, and demonstrate clear communication. The position offers Monday–Friday hours, no nights or weekends, and a competitive hourly rate of

Qualifications

• The Legal Receptionist will possess excellent communication abilities (verbal and written), have prior front desk or reception experience (highly preferred), are willing to train, and are self-motivated; additional qualifications include:
• High school diploma or equivalent (GED)
• Professional appearance and demeanor; Keyboarding and Windows environment PC skills
• Prior law firm experience
• Customer service/retail/hospitality experience preferred
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment; Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy; reliable transportation to and from work
• Willingness to cross-train for other job functions; Ability to lift up to 50 lbs

Responsibilities

• Greeting, welcoming and directing visitors appropriately; Maintain a safe and clean reception area by complying with procedures, rules and policies
• Operate a telecommunication system by following instructions for office phone operation; Use Microsoft Office Word, Excel, and Powerpoint tools to create documents
• Copy, scan and fax according to instructions and procedures; Sort and distribute incoming mail to client employees in a corporate setting as needed
• Demonstrate strong communication, organizational, and customer service skills; Follow policies and confidentiality dictations to safeguard data and information
• Prepare and setup conference rooms for meetings; Prepare coffee, assist with catering vendors to cater office events; Sort and file documents electronically
• Other tasks as assigned to support client and site needs

Skills

Reception experience

Customer service

Microsoft Office

Verbal and written communication

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Overview

Prior experience in a legal setting is a required.

About Us

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

Overview

IST Management is seeking a Legal Receptionist & Administrative Support to join our team! The Legal Receptionist will be responsible for providing daily Corporate reception/front desk, hospitality, and other administrative support services on-site in a professional legal environment. Ideal candidates will have prior experience in reception services, possess an excellent customer service mindset, display clear communication abilities, are willing to train, and are ready to grow in their professional office services career.

Prior experience in a legal setting is a required.

About Us

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Benefits Include:

• Medical
• Dental
• Vision
• STD
• LTD
• Life
• 401k
• Paid Time Off
• Pet Insurance
• Bonus Incentives

Hourly Compensation:

$21.00-$25.00 DOE USD

Schedule:

Monday-Friday, 8am-5pm, No nights or weekends

Responsibilities

The Legal Receptionist will be responsible for providing daily Front Desk/Reception services and other office services support in a professional law firm setting, to include:

• Greeting, welcoming and directing visitors appropriately; Maintain a safe and clean reception area by complying with procedures, rules and policies
• Operate a telecommunication system by following instructions for office phone operation; Use Microsoft Office Word, Excel, and Powerpoint tools to create documents
• Copy, scan and fax according to instructions and procedures; Sort and distribute incoming mail to client employees in a corporate setting as needed
• Demonstrate strong communication, organizational, and customer service skills; Follow policies and confidentiality dictations to safeguard data and information
• Prepare and setup conference rooms for meetings; Prepare coffee, assist with catering vendors to cater office events; Sort and file documents electronically
• Other tasks as assigned to support client and site needs

Qualifications

The Legal Receptionist will possess excellent communication abilities (verbal and written), have prior front desk or reception experience (highly preferred), are willing to train, and are self-motivated; additional qualifications include:

• High school diploma or equivalent (GED)
• Professional appearance and demeanor; Keyboarding and Windows environment PC skills
• Prior law firm experience
• Customer service/retail/hospitality experience preferred
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment; Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy; reliable transportation to and from work
• Willingness to cross-train for other job functions; Ability to lift up to 50 lbs

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail]. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.