Legal Process Operations Specialist

Flagstar; Hicksville (NY); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Job summary

Flagstar Bank in Hicksville, NY seeks a Legal Process Operations Specialist to manage legal documents affecting customer accounts, including restraining notices, subpoenas, levies, writs, executions, and garnishments; familiarity with W-8BEN/W-8BEN-E and CIP for foreign customers is helpful.

You will work with branch personnel, process fees, notify customers, respond to subpoenas, and maintain OnBase records.

Qualifications

• Education level: High School / GED or foreign equivalent.
• Minimum 3+ years related experience.
• Familiarity with legal documents and processes.

Responsibilities

• Process legal documents (restraining notices, subpoenas, levies, writs, executions, garnishments) for customer accounts.
• Place holds on accounts related to legal processes.
• Collect legal processing fees.
• Send notification letters to customers.
• Prepare responses to information subpoenas.
• Remove holds when releases occur.
• Answer branch, customer, or attorney inquiries.
• Maintain and scan files into OnBase.

Skills

Legal process

Attention to detail

Microsoft Office

Communication skills

OnBase familiarity

Education

High School diploma or GED

Tools

OnBase

Job description

Job Summary

The Customer Documentation Processor is responsible for Process Restraining Notices, Information Subpoena, Levies, Writs, Executions, Garnishments, and all other legal process served on the Bank with reference to customer accounts. Process W-8BEN, W-8BEN-E and CIP for new foreign customers. Responsible for processing back up withholding and non-resident alien certification. Assists customers and branch personnel with questions regarding the process served on the Bank.

Position Title

Legal Process Operations Specialist

Location

Hicksville, NY 11801

Job Summary

The Customer Documentation Processor is responsible for Process Restraining Notices, Information Subpoena, Levies, Writs, Executions, Garnishments, and all other legal process served on the Bank with reference to customer accounts. Process W-8BEN, W-8BEN-E and CIP for new foreign customers. Responsible for processing back up withholding and non-resident alien certification. Assists customers and branch personnel with questions regarding the process served on the Bank.

Job Responsibilities

• Process Restraining Notices, Information Subpoenas, Levies, Writs, Executions, Garnishments, and all other legal process served on the Bank with reference to customer accounts.
• Places holds on accounts with regards to process served.
• Collect legal processing fees.
• Send notification letters to customers.
• Prepare responses to Information Subpoenas.
• Remove holds when accounts are released.
• Answers telephone calls from the branches, customers, or attorneys regarding the above referenced matters.
• Maintain and scan files into OnBase for file maintenance and storage.

Additional Accountabilities

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

Required Qualifications:

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 3+ Years related experience.

Preferred Qualifications

• Education level preferred: College, Vocational or Associates Degree (2 years or equivalent).

Job Competencies

• Excellent reading and communication skills.
• Computer literate in Microsoft office applications.
• Detail orientated.
• Ability to read and understand legal documentation.
• Ability to discern when a situation requires additional legal assistance from supervisors.

Travel requirements: N/A

Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer - Vets/Disabled

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$18.58 - $28.84