Legal Process & Compliance Specialist

Metro City Bank; Doraville (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Metro City Bank in Doraville, GA is seeking a Legal Process Specialist in the Operations – Fraud & Security team. This on-site role serves as a key contact for internal and external customers, handling subpoenas, levies, garnishments, and other court orders with accuracy and discretion.

You will collaborate with Security, Operations, and law enforcement, maintain records, ensure privacy, and support audits while upholding BSA/AML requirements and CIP data collection.

Qualifications

• Associates degree or equivalent work experience.
• Excellent customer service and problem-solving skills.
• 1 year minimum of bank Legal Process experience.
• Ability to maintain high degree of confidentiality.
• Professional written and oral communication skills.
• Self-motivated and energetic.

Responsibilities

• Provide quality customer service to both internal and external customers.
• Review, log, and process subpoenas, search warrants, tax levies, garnishments, restraining notices, writs, and bank account freezes.
• Place or remove legal holds, freeze or release funds, calculate exemptions, and remit funds according to court orders.
• Research customer accounts, transaction histories, and internal bank databases to identify implicated records and calculate financial impacts.
• Maintain tracking databases, scan documents into storage systems, ensure strict adherence to state/federal privacy laws, and participate in audits.
• Works closely with Security Officer, Operations Manager, local law enforcement agencies and other area banks involving fraud/security issues.
• Complete report tracking annual security training completion for all bank employees.
• Create and maintain logs, records, or databases of information about fraudulent activity.
• Perform all duties in compliance with BSA/AML regulations and requirements
• Obtains adequate data for CIP on all wire and money instrument transactions
• Monitors and reports suspicious activity to the BSA Officer

Skills

Analytical

Problem solving

Technical skills

Written communication

Teamwork

Judgment

Planning & organizing

Dependability

Education

Associates degree

Job description

Metro City Bank in Doraville, GA is seeking a Legal Process Specialist in the Operations – Fraud & Security team. This on-site role serves as a key contact for internal and external customers, handling subpoenas, levies, garnishments, and other court orders with accuracy and discretion.

You will collaborate with Security, Operations, and law enforcement, maintain records, ensure privacy, and support audits while upholding BSA/AML requirements and CIP data collection.