Legal Priority Operator - Tuesday-Saturday 3pm-11:30pm

RRD; Phoenix (AZ); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Disability insurance

401(k) with company match

Life insurance

Parental leave

Adoption assistance

Tuition assistance

Employee discounts

Job summary

RRD in Phoenix seeks a detail-oriented Word Processing Specialist to support formatting, proofreading, and converting documents to PDFs. You will coordinate workload, gather requirements from requesters, and route tasks to the right resources.

Applicants should type 60 wpm with high accuracy, possess strong written and verbal communication, and be comfortable with MS Office and legal software. A high school diploma is required; a bachelor’s degree or 2+ years in legal support is a plus.

Qualifications

• Type at least 60 wpm with 95% accuracy.
• Excellent verbal and written communication.
• Experience with MS Office and basic legal software is a plus.
• High school diploma required; a higher degree or legal experience preferred.

Responsibilities

• Format, proofread, edit, and convert documents to images (PDF).
• Coordinate, assign, and track department workload.
• Interface with requesters to gather requirements and route tasks.
• Assist with proofreading and quality control during busy periods.
• Maintain knowledge of firm-supported software packages.

Skills

Typing 60 wpm

Verbal and written communication

Fast-paced work style

Education

High school diploma or equivalent

Bachelor's degree or 2+ years legal experience (preferred)

Tools

MS Office

Visio

Nuance

Job description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Responsibilities:

• Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)


• Coordinate, assign, distribute, prioritize, track and expedite workload to the department


• Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments


• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion


• Direct requests to proper resources and coordinate with local and off-site office services


• Assist with proofreading tasks and quality control analysis during heavy volume periods


• Deliver projects within a reasonable, negotiated timeframe


• Perform other related duties and assist with special projects as assigned


• Maintain thorough knowledge of all firm-supported software packages


• Other duties as assigned

Qualifications

• Ability to work in a fast-paced environment and meet pressing deadlines


• Ability to produce quality work product


• Minimum typing speed of 60 wpm with 95% accuracy


• Excellent verbal and written communication skills


• Flexibility to work overtime as required


• High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred


• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook


• Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace


• Prior document processing experience in a team environment


• Knowledge of legal terminology preferred but not required


• Transcription experience a plus

Additional Information

The rate of pay for this role at the noted RRD location is $26.31 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay.

• Medical coverage


• Dental coverage


• Vision coverage


• Paid time off


• Disability insurance


• 401(k) with company match


• Life insurance


• Other voluntary supplemental insurance coverages


• Parental leave


• Adoption assistance


• Tuition assistance


• Employer/partner discounts

#WLPHX

#RRDCORP

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.