Legal Priority Operator - 2nd Shift (Hybrid)

Rrdonnelley; Phoenix (AZ); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Disability insurance

401(k) with company match

Life insurance

Tuition assistance

Parental leave

Adoption assistance

Employer/partner discounts

Job summary

RRD is seeking a document specialist in Phoenix, AZ for word processing, proofreading, and document formatting tasks. The role requires fast-paced performance, strong typing at 60 wpm, and high accuracy, with ability to collaborate across teams in a hybrid onsite/remote setup.

The position offers a Monday–Friday training period onsite, followed by a hybrid schedule (3 days on site, 2 remote) after probation. Prior legal or office support experience is a plus and benefits are provided.

Qualifications

• High school diploma or equivalent required; higher education or legal experience preferred.
• Typing speed 60 wpm with high accuracy (95%).
• Advanced knowledge of Microsoft Office applications (Excel, PowerPoint, Word, Outlook).
• Familiarity with listed legal software is advantageous.
• Experience in a team environment and ability to meet deadlines.

Responsibilities

• Serve as the primary point of contact for incoming requests to the department for word processing tasks such as formatting, proofreading, editing, styling, printing, and converting documents to images (PDF).
• Coordinate, assign, distribute, prioritize, track and expedite workload to the department.
• Interface with requesters to gather detailed information to understand assignments.
• Analyze requests to determine how tasks should be performed and engage the appropriate resource.
• Direct requests to proper resources and coordinate with local and off-site office services.
• Assist with proofreading tasks and quality control during heavy volume periods.
• Deliver projects within negotiated timeframes.
• Perform other duties and assist with special projects as assigned.
• Maintain knowledge of all firm-supported software packages.

Skills

Typing speed 60 wpm

Communication skills

Overtime flexibility

Fast-paced environment

Education

High school diploma or equivalent

Bachelor's degree or 2+ years of legal experience preferred

Tools

Microsoft Office Suite

Excel

PowerPoint

Word

Outlook

Visio

Adobe Acrobat

Citrix Workspace

iManage/Filesite

Job description

***Must be able to commute to Phoenix, AZ

Shift: Tuesday - Saturday, 3:00pm - 11:00pm

Pay: $26.31 plus $2.00 shift premium

Training: Monday - Friday, 9am - 5pm, 6 weeks fully onsite

Hybrid: 3 days on site and 2 days remote (eligible post 90 day probation period)

Responsibilities

• Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
• Coordinate, assign, distribute, prioritize, track and expedite workload to the department
• Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
• Direct requests to proper resources and coordinate with local and off-site office services
• Assist with proofreading tasks and quality control analysis during heavy volume periods
• Deliver projects within a reasonable, negotiated timeframe
• Perform other related duties and assist with special projects as assigned
• Maintain thorough knowledge of all firm-supported software packages
• Other duties as assigned

Qualifications

• Ability to work in a fast-paced environment and meet pressing deadlines
• Ability to produce quality work product
• Minimum typing speed of 60 wpm with 95% accuracy
• Excellent verbal and written communication skills
• Flexibility to work overtime as required
• High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
• Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
• Prior document processing experience in a team environment
• Knowledge of legal terminology preferred but not required
• Transcription experience a plus

The rate of pay for this role at the noted RRD location is $26.31 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

Benefits

• medical coverage
• dental coverage
• vision coverage
• paid time off
• disability insurance
• 401(k) with company match
• life insurance
• other voluntary supplemental insurance coverages
• parental leave
• adoption assistance
• tuition assistance
• employer/partner discounts

#WLPHX #LI-Hybrid #LI-NH1 #RRDCORP

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.