Legal Ops Leader — Contracts, Process & Tech

PwC; Washington (District of Columbia); On-site; USD 99,000 - 232,000; Full time

Job summary

PwC is seeking a Legal Business Solutions - Contracts, Process & Technology Consultant-Manager to lead contract operations, improve processes, and apply technology-driven legal support within our NewLaw practice. You will guide teams, coach staff, and manage multiple client workstreams while ensuring quality and regulatory compliance.

The role emphasizes leading projects, coaching staff, and delivering automation and AI-enabled improvements to enhance Office of General Counsel services across

Qualifications

• Strong leadership and people management skills.
• Experience in legal operations, contracts, or process improvement.

Responsibilities

• Leading legal operations workstreams focused on contracts, process improvement, and technology-enabled service delivery.
• Managing project planning, timelines, budgets, and deliverables across client engagements.
• Coaching team members on contract lifecycle activities, legal document review, and matter management workflows.
• Applying legal project management methods to streamline intake, routing, tracking, and reporting processes.
• Using contract administration tools to organize agreements and monitor status.
• Assessing contractual risk and compliance to support recommendations.
• Developing practical solutions that improve service delivery and operating models.
• Reviewing work products for accuracy and alignment with legal requirements.
• Identifying opportunities to introduce automation and AI-enabled tools in the Office of General Counsel.

Skills

Leadership

Project management

Education

Bachelor's degree

Job description

PwC is seeking a Legal Business Solutions - Contracts, Process & Technology Consultant-Manager to lead contract operations, improve processes, and apply technology-driven legal support within our NewLaw practice. You will guide teams, coach staff, and manage multiple client workstreams while ensuring quality and regulatory compliance.

The role emphasizes leading projects, coaching staff, and delivering automation and AI-enabled improvements to enhance Office of General Counsel services across