Legal Operations Leader: Contracts, Process & Tech

PwC; Philadelphia (Philadelphia County); On-site; USD 99,000 - 232,000; Full time

Job summary

PwC is seeking a Legal Business Solutions - Contracts, Process & Technology Consultant-Manager to guide contract operations, improve processes, and apply technology-driven legal support within our NewLaw practice. You will lead teams, coach staff, manage client workstreams, and ensure quality across priorities while navigating ambiguity.

The role emphasizes streamlining legal processes, supporting stakeholders, and using data analysis to enhance how Office of General Counsel services are

Qualifications

• At least a Bachelor's degree.
• At least 5 years of experience.

Responsibilities

• Leading legal operations workstreams focused on contracts, process improvement, and technology-enabled service delivery.
• Managing project planning, timelines, budgets, and deliverables across multiple client support engagements.
• Coaching team members on contract lifecycle activities, legal document review, and matter management workflows.
• Applying legal project management methods to streamline intake, routing, tracking, and reporting processes.
• Using contract administration tools, databases, and digital platforms to organize agreements and monitor status.
• Assessing contractual risk, compliance requirements, and process gaps to support informed recommendations.
• Developing practical solutions that improve service delivery, reduce manual effort, and strengthen operating models.
• Reviewing work products for accuracy, consistency, and alignment with legal and regulatory requirements.
• Identifying opportunities to introduce automation, AI-enabled tools, and process enhancements in Office of General Counsel (OGC).

Skills

Project management

Team coaching

Contract management

Legal operations

Process improvement

Data analysis

Automation

AI-enabled tools

Education

Bachelor's degree

Tools

Contract management tools

Databases

Digital platforms

Automation tools

Job description

PwC is seeking a Legal Business Solutions - Contracts, Process & Technology Consultant-Manager to guide contract operations, improve processes, and apply technology-driven legal support within our NewLaw practice. You will lead teams, coach staff, manage client workstreams, and ensure quality across priorities while navigating ambiguity.

The role emphasizes streamlining legal processes, supporting stakeholders, and using data analysis to enhance how Office of General Counsel services are