Legal Operations Manager – Contracts & Tech

PwC

Chicago (IL)

On-site

USD 99,000 - 232,000

Full time

12 hours ago

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Benefits offered by this job

Annual discretionary bonus

Medical, dental, vision benefits

401k and retirement benefits

Holiday pay

Vacation and personal leave

Sick leave

Job summary

PwC is seeking a Legal Business Solutions - Contracts, Process & Technology Consultant-Manager in Chicago to guide contract operations, drive process improvements, and deliver technology-enabled legal support in our NewLaw practice. You will lead teams, coach staff, manage client workstreams, and review deliverables across priorities while navigating ambiguity and maintaining quality.

The role emphasizes legal technology, data analysis, and improved service delivery for the Office of General

Qualifications

Bachelor's degree required.
At least 5 years of experience in a relevant role or field.

Responsibilities

Leading legal operations workstreams focused on contracts, process improvement, and technology-enabled service delivery.
Managing project planning, timelines, budgets, and deliverables across multiple client engagements.
Coaching team members on contract lifecycle activities, legal document review, and matter management workflows.
Applying legal project management methods to streamline intake, routing, tracking, and reporting processes.
Using contract administration tools and platforms to organize agreements and monitor status.
Assessing contractual risk, compliance requirements, and process gaps to support informed recommendations.
Developing practical solutions that improve service delivery and operating models.
Reviewing work products for accuracy and alignment with legal requirements.
Identifying opportunities to introduce automation and AI-enabled tools in the Office of General Counsel (OGC).