Contracts Operations & Tech Leader

PwC; Boston (MA); On-site; USD 99,000 - 232,000; Full time

Benefits offered by this job

Annual discretionary bonus

Medical, dental, vision

401k

Paid holidays

Vacation & sick leave

Job summary

PwC is seeking a Legal Business Solutions - Contracts, Process & Technology Consultant-Manager to guide contract operations and drive improvements in our NewLaw practice. You will lead teams, coach staff, manage client workstreams, and apply technology and data analysis to enhance OGC delivery.

The role emphasizes leadership, project management, and leveraging automation to streamline workflows while ensuring regulatory compliance and high-quality outputs across multiple priorities.

Qualifications

• Bachelor's degree required.
• Minimum 5 years of experience in legal operations, contracts, or related fields.

Responsibilities

• Lead legal operations workstreams focused on contracts, process improvement, and technology-enabled service delivery.
• Manage project planning, timelines, budgets, and deliverables across client engagements.
• Coach team members on contract lifecycle and matter management workflows.
• Apply legal project management to streamline intake, routing, and reporting.
• Use contract tools and platforms to organize agreements and monitor status.
• Assess risk, compliance, and process gaps to inform recommendations.
• Identify automation and AI-enabled tools to enhance OGC services.

Skills

Contract workflows

Legal operations

Leadership

Coaching staff

Process improvement

Technology-enabled service delivery

Team management

Education

Bachelor's degree

Tools

Contract management tools

Legal tech platforms

Job description

PwC is seeking a Legal Business Solutions - Contracts, Process & Technology Consultant-Manager to guide contract operations and drive improvements in our NewLaw practice. You will lead teams, coach staff, manage client workstreams, and apply technology and data analysis to enhance OGC delivery.

The role emphasizes leadership, project management, and leveraging automation to streamline workflows while ensuring regulatory compliance and high-quality outputs across multiple priorities.