Contracts & Process Tech Manager | Legal Ops Leader

PwC; Tampa (FL); On-site; USD 99,000 - 232,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Holiday pay

Vacation

Personal sick leave

Family sick leave

Job summary

PwC is seeking a Legal Business Solutions - Contracts, Process & Technology Consultant-Manager to guide contract operations, improve processes, and apply technology-driven legal support within our NewLaw practice. You will lead teams, coach staff, manage client workstreams, and review deliverables with sound judgment.

You will drive automation and AI-enabled tooling integration, streamline intake and reporting, and ensure compliance with legal and regulatory requirements across multiple

Qualifications

• Bachelor's degree required.
• Minimum of 5 years of experience in legal operations or contracts.”
• Experience leading contract workflows, legal operations, or process improvements is preferred.

Responsibilities

• Leading legal operations workstreams focused on contracts, process improvement, and technology-enabled service delivery.
• Managing project planning, timelines, budgets, and deliverables across multiple client support engagements.
• Coaching team members on contract lifecycle activities, legal document review, and matter management workflows.
• Applying legal project management methods to streamline intake, routing, tracking, and reporting processes.
• Using contract administration tools, databases, and digital platforms to organize agreements and monitor status.
• Assessing contractual risk, compliance requirements, and process gaps to support informed recommendations.
• Developing practical solutions that improve service delivery, reduce manual effort, and strengthen operating models.
• Reviewing work products for accuracy, consistency, and alignment with legal and regulatory requirements.
• Identifying opportunities to introduce automation, AI-enabled tools, and process enhancements in Office of General Counsel (OGC).

Skills

Legal operations

Contract lifecycle

Project management

Team coaching

Technology-enabled service delivery

Education

Bachelor's degree

Tools

Contract management software

Job description

PwC is seeking a Legal Business Solutions - Contracts, Process & Technology Consultant-Manager to guide contract operations, improve processes, and apply technology-driven legal support within our NewLaw practice. You will lead teams, coach staff, manage client workstreams, and review deliverables with sound judgment.

You will drive automation and AI-enabled tooling integration, streamline intake and reporting, and ensure compliance with legal and regulatory requirements across multiple