Legal Operations Supervisor (Hybrid) - 1st Shift

RR Donnelley & Sons; Phoenix (AZ); On-site; USD 62,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off

Job summary

RR Donnelley & Sons is seeking a detail-oriented Legal Operations Supervisor to lead a team and manage day-to-day operations. The role includes setting priorities, project oversight, and allocating resources to meet a variety of requirements.

Shift is 11:00am - 7:00pm, Mon - Fri, on call 24/7 with occasional weekends. Salary is $68,000 non-negotiable. Applicant will oversee a staff of 10+ professionals and drive process improvements.

Qualifications

• Bachelor's degree in area of business preferred.
• 5+ years of relatable experience.
• Excellent communication skills and customer service focus.

Responsibilities

• Manage day-to-day operations of the team.
• Oversee staff of 10+ professionals.
• Analyze performance and key metrics.
• Ensure compliance with company policies and procedures.
• Address client and team concerns proactively.
• Drive project management excellence.
• Develop and maintain project tracking methods.
• Implement processes and tools to increase efficiency.
• Translate internal partner needs to the design team.
• Manage changes in priorities and plans to meet business needs.
• Assist in recruiting, interviewing, and onboarding.
• Share feedback and maintain candidate records.
• Maintain documentation on all candidates.
• Other duties as assigned.

Skills

Excellent written and verbal comms

Strong work ethic

Customer service skills

Fast-paced environment

Independent & cross-functional

Professional conduct

Prioritization & time management

Problem solving

Attention to detail

Education

Bachelor's degree in business

Tools

Industry-specific software

Job description

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

RR Donnelley is adding a Legal Operations Supervisor to their team!

We are seeking a detail oriented and service-drivenSupervisorto join our team. In thisrole you will be responsible for setting priorities, general project/team oversight, and understanding/deploying the resources required for a wide variety of requirements.

Shift: 11:00am - 7:00pm, Mon - Fri / on call 24/7 with occasional weekends

Salary: $68,000 (non-negotiable)

Responsibilities

• Manage day-to-day operations of the team
• Oversee staff of 10+ professionals
• Analyze performance and key metrics
• Ensure compliance with company policies and procedures
• Proactively address, handle, and rectify all client and team concerns
• Champion project management excellence
• Develop and maintain best-in-class project tracking methods
• Implement processes and tools that increase efficiency and ability to deliver exceptional solutions
• Translate the needs of internal partners to the design team and ensure expectations are met
• Manage changes in priorities and implements plans to meet business needs
• Assist in recruiting, interviewing, and onboarding new employees
• Share candidate and internal feedback as appropriate
• Maintain up-to-date documentation on all candidates
• Other duties as assigned

Qualifications

• Excellent written and verbal communication
• Strong work ethic and customer service skills
• Ability to work in a fast-paced, high-pressure, and deadline-driven environment
• Able to work independently and as part of a cross-functional team
• Maintain professional conduct and a positive attitude at all times
• Excellent prioritization and time management skills
• Excellent problem-solving skills
• Excellent attention to detail
• Bachelor's degree in area of business preferred
• 5+ years of relatable experience
• Knowledge of business planning, and ability to build strong, cohesive, and high-performing teams
• Experience within a specific industry and industry-specific software is nice to have

Additional Information

RRD's current salary range for this role is $67,800 to $105,800/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.