Legal Priority Operator - Various Shifts (Hybrid)

RR Donnelley; Phoenix (AZ); Hybrid; USD 25,480 - 36,290; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Disability insurance

Tuition assistance

Job summary

A leading print and marketing solutions provider is hiring a Legal Priority Operator in Phoenix. The role involves supporting time-sensitive project requests with a focus on legal document processing. Candidates should possess strong communication skills, a minimum typing speed of 60 wpm, and flexibility with shifts. Compensation starts at $22.42/hour with additional benefits including medical coverage and 401(k).

Qualifications

• Ability to work in a fast-paced environment and meet pressing deadlines.
• Minimum typing speed of 60 wpm with 95% accuracy.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the primary point of contact for incoming requests.
• Coordinate, assign, distribute, and expedite workload.
• Analyze requests to determine task performance methods.

Skills

Attention to detail

Verbal communication

Written communication

Typing speed of at least 60 wpm

Ability to work in fast-paced environment

Quality work product

Education

High school diploma or equivalent

Bachelor's degree or 2+ years of legal experience

Tools

Microsoft Office Suite

Legal software applications

Job description

Legal Priority Operator - Various Shifts (Hybrid)

1 week ago Be among the first 25 applicants

Base pay range

$22.42/hr - $22.42/hr

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description RR Donnelley is adding Legal Priority Operators to their team! As Legal Priority Operator, you will be responsible for supporting work across all shifts to support time sensitive project requests. The position requires high attention to detail and must maintain a high level of customer satisfaction. Knowledge in legal word/document processing using a variety of legal software, tools, Microsoft Office suite is an added advantage.

Shifts Available

• 1st Shift: Sunday - Thursday 7:00 a.m. - 3:30 p.m.
• 1st Shift: Sunday - Thursday 10:00 a.m. - 6:30 p.m.
• 2nd Shift: Sunday - Thursday 3:00 p.m. - 11:30 p.m.
• 2nd Shift: Tuesday - Saturday 3:00 p.m. - 11:30 p.m.
• 3rd Shift: Tuesday - Saturday 11:00 p.m. - 7:30 a.m.

Responsibilities

• Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
• Coordinate, assign, distribute, prioritize, track and expedite workload to the department
• Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
• Direct requests to proper resources and coordinate with local and off-site office services
• Assist with proofreading tasks and quality control analysis during heavy volume periods
• Deliver projects within a reasonable, negotiated timeframe
• Perform other related duties and assist with special projects as assigned
• Maintain thorough knowledge of all firm-supported software packages

Qualifications

• Ability to work in a fast-paced environment and meet pressing deadlines
• Ability to produce quality work product
• Minimum typing speed of 60 wpm with 95% accuracy
• Excellent verbal and written communication skills
• Flexibility to work overtime as required
• High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
• Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
• Prior document processing experience in a team environment
• Knowledge of legal terminology preferred but not required
• Transcription experience a plus

Additional Information The rate of pay for this role at the noted RRD location is $22.42/hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans