Legal Operations Specialist

First Convenience Bank; Killeen (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

First Convenience Bank in Texas is seeking a detail-oriented Legal Operations Associate to process high volumes of legal documents and orders, such as garnishments and subpoenas, ensuring compliance with federal, state, and banking regulations.

The role emphasizes accurate research of legal documents, professional communication with courts and government agencies, and careful record-keeping, with the ability to work independently in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent required.
• 1–2 years of experience in processing legal documents, financial transactions, or banking operations preferred.
• Proficient with computer systems and software applications.
• Strong Microsoft Office skills and ability to learn new systems.
• Professional verbal and written communication skills.
• Ability to interact effectively with teammates, bank management, customers, attorneys, courts, and government agencies.
• Ability to work independently with minimal supervision and maintain high accuracy.
• Ability to perform in a high-volume, fast-paced legal operations environment.
• Analytical and problem-solving skills; ability to research and interpret legal documents and regulatory requirements.

Responsibilities

• Process high volumes of diverse legal documents and orders accurately and timely in accordance with regulations.
• Review and interpret legal documentation, court orders, and government correspondence; conduct necessary legal research to ensure compliance.
• Communicate professionally with external parties including courts, law firms, government agencies, and financial institutions.
• Research account information, process holds/releases, coordinate payments and processing fees, and prepare documentation.
• Identify and elevate complex or potentially problematic legal matters to management; flag compliance concerns.
• Track, log, and maintain organized records of all directives and responses for audit trails.
• Complete assigned tasks accurately and timely in a high-volume setting while maintaining standards.
• Assist with unclaimed property and escheatment compliance and state regulatory reporting.
• Identify process inefficiencies and recommend improvements to legal operations workflows.
• Regular and punctual attendance.
• Other tasks as assigned.

Skills

Verbal & written communication

Analytical thinking

Team interaction & collaboration

Attention to detail / accuracy

Initiative & self-motivation

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Computer systems proficiency

Job description

• At least 18 years of age
• High school diploma or equivalent
• 1-2 years of experience processing legal documents, financial transactions, or banking operations, preferred
• Proficient with computer systems and software applications
• Strong Microsoft Office skills and ability to quickly learn new systems required
• Professional verbal and written communication skills
• Ability to interact effectively and respectfully with teammates, bank management, customers, attorneys, courts, and government agencies
• Ability to work independently with minimal supervision; self-directed, takes initiative, adjusts priorities based on business need, and maintains high accuracy without requiring close direction
• Ability to perform effectively in a high-volume, fast-paced legal operations environment; strong emotional control and resilience under sustained pressure required as part of a lean departmental team
• Analytical and problem-solving skills; ability to research and interpret legal documents and regulatory requirements
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Process high volumes of diverse legal documents and orders (garnishments, bankruptcy notices, subpoenas, levy notices, escheatment requests, deceased customer claims, and bank account verification requests) accurately and timely in accordance with federal, state, and banking regulations
• Review and interpret legal documentation, court orders, and government correspondence; conduct necessary legal research to ensure accurate understanding and compliance with all applicable laws and regulatory requirements
• Communicate professionally with external parties including courts, law firms, government agencies, and other financial institutions regarding legal requests, providing requested information within applicable timelines and maintaining confidentiality
• Research account information, process account holds and releases, coordinate payments and processing fees, and prepare necessary documentation ensuring all actions comply with Bank policy and regulatory guidelines
• Identify and elevate complex, unusual, or potentially problematic legal matters to appropriate management; flag any compliance concerns or inconsistencies
• Track, log, and maintain organized records of all incoming legal directives and outgoing responses to ensure audit trail and regulatory documentation requirements are met
• Complete assigned tasks accurately and timely, managing high volumes of sensitive legal documents while maintaining compliance standards
• Assist with unclaimed property and escheatment compliance matters, including account research and state regulatory reporting
• Identify process inefficiencies and recommend improvements to legal operations workflows
• Regular and predictable attendance and punctuality
• Other tasks as assigned

Physical Requirements:

• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift up to 25 pounds

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FCBI is an Equal Opportunity Employer

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