Legal Operations & Records Support Specialist

First Legal; Dallas (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Paid Time Off

401(k) with company matching

Job summary

First Legal is seeking an Operations Support professional in Dallas to manage records retrieval in a deadline-driven environment, coordinating with customers, medical offices, hospitals, government offices and other locations.

The role emphasizes accuracy, 65+ WPM typing, and MS Office proficiency; prior legal administrative experience is preferred. Monday–Friday 8:30am–5:30pm with medical/dental/vision, PTO, 401(k) benefits.

Qualifications

• High School Diploma or GED required.
• Minimum two years of legal administrative or record retrieval experience.
• Ability to communicate effectively with legal professionals including attorneys and paralegals.
• Detail-oriented, organized with strong deadline management.
• Typing 65+ WPM; accurate typing and proofreading.
• Experience using MS Office Suite (Word/Excel/Outlook); QuickBooks, MR8, MR Web, Solaria.

Responsibilities

• Follow-up calls on assigned files (caseload 200–350 files; up to 60 calls/day).
• Files maintenance with detailed note-keeping and calendaring callbacks.
• Retrieve records via phone and written communication with customers and offices.
• Assist with mobile notary service and service of subpoenas.

Skills

Communication

Deadline management

Typing 65+ WPM

MS Office Suite

QuickBooks

MR8

MR Web

Solaria

Education

High School Diploma or GED

Tools

MS Office Suite

QuickBooks

MR8

MR Web

Solaria

Job description

First Legal is seeking an Operations Support professional in Dallas to manage records retrieval in a deadline-driven environment, coordinating with customers, medical offices, hospitals, government offices and other locations.

The role emphasizes accuracy, 65+ WPM typing, and MS Office proficiency; prior legal administrative experience is preferred. Monday–Friday 8:30am–5:30pm with medical/dental/vision, PTO, 401(k) benefits.