Legal Operations & Records Support Specialist

Automatic Data Processing, Inc.; Dallas (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid Time Off

401(k) with company matching

Job summary

First Legal is seeking an Operations Support professional in Dallas, TX to ensure timely retrieval of records in a deadline-driven environment. You will communicate with customers, medical offices, hospitals, and government agencies while managing a caseload of 200–350 files and making up to 60 calls daily.

The role requires a high school diploma or GED, strong typing (65+ WPM), and experience with MS Office. We offer comprehensive benefits and a stable work schedule Monday–Friday 8:30am–5:30pm.

Qualifications

• High School Diploma or GED equivalent.
• Minimum of two years of legal administrative experience or record retrieval experience.
• Ability to communicate effectively with legal professionals including attorneys and paralegals.
• Detail-oriented, organized, and strong deadline management skills.
• Accurate typing and proofreading skills; typing 65+ WPM.
• Experience using MS Office Suite (Word/Excel/Outlook). QuickBooks, MR8, MR Web, Solaria.

Responsibilities

• Follow-up calls on assigned files based on a caseload of 200-350 files; up to 60 calls per day.
• Files maintenance; detailed note-keeping and calendaring callbacks.
• Retrieve records through phone and written communication with customers, medical offices, hospitals, government offices, businesses, and other locations.
• Assist with mobile notary service and service of subpoenas.

Skills

Effective communication

Deadline management

Typing speed 65+ WPM

Detail oriented

Organized

MS Office Suite

Education

High School Diploma or GED

Tools

QuickBooks

MR8

MR Web

Solaria

MS Office Suite (Word/Excel/Outlook)

Job description

First Legal is seeking an Operations Support professional in Dallas, TX to ensure timely retrieval of records in a deadline-driven environment. You will communicate with customers, medical offices, hospitals, and government agencies while managing a caseload of 200–350 files and making up to 60 calls daily.

The role requires a high school diploma or GED, strong typing (65+ WPM), and experience with MS Office. We offer comprehensive benefits and a stable work schedule Monday–Friday 8:30am–5:30pm.