Legal Operations Lead: Drive Workflow & Efficiency

ADP, Inc.; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

401(k) match

Paid time off

Job summary

US Legal Support is seeking a Legal Operations Lead to coordinate workflows, manage office operations, and oversee production. This role emphasizes process effectiveness and operational execution across departments to deliver high‑quality service to clients.

The position focuses on improving workflows, tracking metrics, and supporting cross‑functional initiatives with a proactive, solutions‑oriented mindset. A fast-paced environment and strong collaboration are key.

Qualifications

• 3+ years in operations, workflow management, administrative coordination, or a related field.
• Experience supporting multiple projects and priorities simultaneously.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Coordinate and prioritize daily operational and production workflows to ensure deadlines and service levels are met.
• Monitor workload distribution and identify opportunities to improve efficiency and resource allocation.
• Support cross-functional initiatives by coordinating tasks, timelines, and deliverables.
• Assist leadership in implementing process improvements that enhance productivity and client satisfaction.
• Track operational performance metrics and prepare recurring reports for leadership review.

Skills

Project coordination

Operations management

Data analysis

Communication

Problem solving

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

US Legal Support is seeking a Legal Operations Lead to coordinate workflows, manage office operations, and oversee production. This role emphasizes process effectiveness and operational execution across departments to deliver high‑quality service to clients.

The position focuses on improving workflows, tracking metrics, and supporting cross‑functional initiatives with a proactive, solutions‑oriented mindset. A fast-paced environment and strong collaboration are key.