Legal Operations Coordinator: Billing & Workflow Excellence

Michael Best; Milwaukee (WI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Professional Growth Opportunities

Medical

Vision Care

Health Savings Accounts

Flexible Spending Accounts

401(k) with Company Contribution

Job summary

Michael Best & Friedrich LLP is seeking a Legal Operations Coordinator to support Practice Group Managers and collaborate with Firm leadership across operations and finance. You will manage coordination, tracking, and reporting to ensure efficient workflows and timely follow-ups, while assisting with annual processes and training materials.

The role emphasizes cross-functional teamwork, process improvements, and servicing high-volume attorneys within a dynamic law firm environment.

Qualifications

• Strong organizational skills with the ability to manage multiple priorities, workflows, and deadlines.
• Professional, adaptable critical thinker, solution-oriented with a customer service mindset.
• Basic understanding of financial statements and profitability.
• High attention to detail and accuracy, particularly in tracking data, reporting, and coordination tasks.
• Ability to identify gaps, proactively follow up, and elevate issues as needed.
• Strong written and verbal communication skills, with the ability to collaborate across teams.
• Proficiency in Microsoft Office and ability to learn firm systems.

Responsibilities

• Support Practice Group Manager with day-to-day practice group coordination.
• Track WIP, AR, utilization, and related reporting; flag issues.
• Coordinate reminders and follow-ups related to time entry, proformas, and key deadlines.
• Partner with Finance and PG leadership to support resolution of billing or matter-related issues.
• Provide basic reporting and status updates for leadership as requested.
• Assist with meeting coordination (scheduling, agendas, materials, follow-ups).
• Help coordinate and compile information for annual processes such as reviews, compensation, and business planning cycles.
• Serve as a point of contact for operations-related questions.

Skills

Organizational skills

Customer service mindset

Attention to detail

Communication

Multitasking

Problem solving

Education

Undergraduate degree preferred

Tools

Microsoft Office

Firm systems

Reporting tools

Job description

Michael Best & Friedrich LLP is seeking a Legal Operations Coordinator to support Practice Group Managers and collaborate with Firm leadership across operations and finance. You will manage coordination, tracking, and reporting to ensure efficient workflows and timely follow-ups, while assisting with annual processes and training materials.

The role emphasizes cross-functional teamwork, process improvements, and servicing high-volume attorneys within a dynamic law firm environment.