Legal Operations & Contracts Manager

Blitzy; Kendall Square (MA); Sur place; USD 90 000 - 135 000; Plein temps

Résumé du poste

Blitzy is seeking a Legal Operations & Contracts Manager to scale the in-house legal function as we grow a fast-paced AI software company in Cambridge, MA. You will own the technology stack with Ironclad as the system of record and drive automation, templates, and playbooks across commercial and enterprise deals.

You will implement AI-driven tools, set guardrails for responsible use, manage vendors, and partner with Counsel to accelerate contract cycles while maintaining risk controls.

Qualifications

• 5+ years in legal operations, contract operations, or contract management at a SaaS/tech company.
• Hands-on Ironclad CLM experience with workflows, templates, and integrations.
• Experience connecting legal systems to CRM (HubSpot, Salesforce) and e-signature tools.
• Direct experience with AI-driven tools for legal work and risk awareness.
• Strong project management and data skills; able to drive cross-functional initiatives.
• Familiarity with US privacy laws (GDPR, HIPAA, CPRA) and related contracts (BAAs/DPAs).

Responsabilités

• Design, build, and own Legal’s technology stack; set roadmaps, standards, and ROI.
• Evaluate, pilot, and deploy AI-driven tools for contract review and knowledge retrieval.
• Define guardrails for AI use in Legal in partnership with Counsel; ensure confidentiality and data handling.
• Manage legal technology vendors, budgets, security reviews, and performance.
• Administer Ironclad end to end: templates, approvals, and reporting; optimize workflows as volume grows.
• Integrate Ironclad with HubSpot for sales handoff and deal tracking; connect with e-signature tools.
• Optimize workflows and run front-door triage for legal requests; route work to experts or tools.
• Maintain playbooks, templates, clause libraries, and approved positions across tracks.
• Create SOPs and a knowledge base; train Sales, Finance, and other stakeholders to enable self-service.
• Handle commercial-track subscription agreements; process Order Forms and escalate non-standard terms.
• Manage enterprise-track review and vendor relationships; monitor redlines and escalations.
• Report on contract cycle time and vendor performance; surface bottlenecks and ROI.

Connaissances

Legal operations

Contract operations

AI for legal work

Project management

Data analysis

Formation

J.D. is welcome but not required

Outils

Ironclad CLM

HubSpot

Salesforce

e-signature tools

Description du poste

Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revolution. We’re transforming how enterprises build software, turning enterprise requirements into enterprise grade code with an agentic software development platform that can autonomously execute 80% of the quantum of software development work. We’re backed by multiple tier 1 investors, and have proven success as founders of previous start-ups.

Our Culture

Who we are:

Led by two pioneering co-founders we are one of the fastest growing companies in the U.S., creating our own category of enterprise autonomous software development. We automate thousands of hours of software development for our customers, which includes strong representation within the Fortune 500.

How we work:

• We move Blitzy Fast: Time is both our company's and our clients' most precious asset. We move quickly and decisively to innovate internally and deliver exceptional software externally.
• Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.
• Passion for Invention: We're pushing the frontier of what's possible, requiring constant innovation and iteration.
• We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships into deep, meaningful partnerships.

About the Role

We are looking for a Legal Operations & Contracts Manager to build and run the systems, processes, and tools that let a small Legal team keep pace with a fast-growing AI company. Reporting into our General Counsel you will own Legal’s technology stack, with Ironclad as our system of record for contracts, and you will identify and deploy AI-driven tools that make Legal faster without introducing new risk.

This is a builder role. You will design the workflows, templates, playbooks, and integrations that move deals through Legal quickly and consistently, and you will serve as the operational backbone for Commercial and Enterprise Counsel. You will also run day-to-day contract operations, including intake, standard paper, and management of our enterprise contract review vendor, using good judgment about what to handle, what to hold, and when to elevate.

Responsibilities

• Design, build, and own Legal’s technology stack. Set the roadmap and standards, and own tool selection, implementation, renewal, and return on investment.
• Evaluate, pilot, and deploy AI-driven legal tools (contract review and redlining support, clause extraction, knowledge retrieval, and self-service intake), making sound build-versus-buy decisions.
• Define guardrails for AI use in Legal in partnership with Counsel, covering confidentiality, accuracy, privilege, and data handling, and document where AI helps versus where human review is required.
• Manage legal technology vendors, including coordinating security review, contracting, budgets, and performance.

• Administer Ironclad end to end: workflow and launch-form design, template management, approvals, user access, reporting, and its AI and obligation-tracking features, keeping workflows optimized as deal volume and the product grow.
• Integrate Ironclad with HubSpot for sales handoff and deal tracking, and with e-signature and other business systems as needs arise, using native connectors, APIs, or automation tools.
• Optimize workflows continuously as the business, deal volume, and product offering grow.
• Run a single front door for legal requests: triage inbound deals, NDAs, security questionnaires, and business requirements documents, set the track by customer type, and route work to the right person or tool.
• Maintain playbooks, templates, clause libraries, and approved fallback positions across customer and vendor deal tracks in partnership with internal Counsel.
• Create SOPs, a knowledge base, and self-service resources, and train Sales, Finance, and other stakeholders so routine contracting tasks get done without a lawyer.
• Handle commercial-track subscription agreements on standard paper using the approved playbook, prepare and process Order Forms with Sales and Finance, and elevate negotiated or non-standard terms to Commercial Counsel.
• Manage enterprise-track review and the contract review vendor relationship: send out counterparty paper, assess output against Blitzy's playbook, and recommend what to redline, hold, or elevate to Enterprise Counsel -maintaining continuity across all redline rounds on every track, including vendor arrangements and other contracting processes.
• Report on contract cycle time, request volume and turnaround, playbook deviations, vendor performance, and legal tool spend, and build dashboards that surface bottlenecks, justify investments, and prioritize the next improvement.

Qualifications

• 5+ years in legal operations, contract operations, or contract management, in-house at a SaaS or technology company (fast-growing strongly preferred). A J.D. is welcome but not required.
• Hands-on Ironclad CLM experience. You have administered Ironclad day to day and ideally led or been closely involved in an implementation, including workflow design, templates, permissions, reporting, and integrations.
• Experience connecting legal systems to CRM (HubSpot, Salesforce), e-signature, and automation tools.
• Direct Experience with AI-driven tools for legal work, with a working sense of where they save time and where they quietly introduce risk
• Experience connecting legal systems to other business systems (for example, a CRM such as HubSpot or Salesforce, e-signature, or workflow automation tools).
• Strong understanding of SaaS agreements, NDAs, and Order Forms -enough to build playbooks and know what to elevate.
• Project management skills and comfort with data: you can scope a project, drive it across teams, and show measurable results.
• Familiarity with US and EU privacy law (GDPR, HIPAA, CPRA) and the contracts behind it — BAAs and DPAs is a plus.

• Familiarity with AI-specific contract issues: IP ownership of generated output, model usage rights, and liability among multiple vendors in a platform-based offering.

Compensation: $90,000-$135,000 + Bonus + Equity

Blitzy is an equal opportunity employer committed to building a diverse and inclusive team. We believe different perspectives make us stronger. Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Blitzy's good faith determination of the minimum and maximum targets for new hire salaries across all locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Partner can share more about the specific salary range during the hiring process