Legal Operations Analyst

Docker; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Docker is hiring a Legal Operations Analyst to support contract operations, outside counsel spend, and legal tech administration. You will work with Ironclad, Brightflag, Salesforce, and Zip to streamline processes and AI-assisted workflows, reporting to the VP/Head of Legal, and collaborating with Sales, Deal Desk, Finance, Product, and Engineering.

You will manage contract intake, routing, approvals, and signature coordination, review contracts for standard terms, support billing operations,

Qualifications

• 3+ years in legal operations, contract management or related role at a SaaS/tech company.
• Hands-on CLM experience; familiarity with AI-assisted workflows is a plus.
• Strong analytical and cross-functional collaboration skills.

Responsibilities

• Manage contract intake, routing, approvals, and signature coordination.
• Review contracts using playbooks and AI tools; flag nonstandard terms.
• Support outside counsel billing operations and accrual tracking.
• Administer legal technology platforms and ensure data quality.
• Develop SOPs, templates, and knowledge resources for legal ops.

Skills

Legal operations

Contract management

SaaS experience

Process improvement

Tools

Ironclad

Brightflag

Salesforce

Zip

Job description

About DockerDocker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

We are hiring a Legal Operations Analyst to support the day-to‑day operations of Docker's lean Legal team: contract operations, outside counsel spend, legal technology administration, and the processes that connect Legal to the rest of the business. You will report to the VP and Head of Legal with direct collaboration and oversight from the Sr. Manager of Legal Operations, and partner with Sales, Deal Desk, Finance, Product, and Engineering.You will work inside Docker's legal technology stack (Ironclad, Brightflag, Salesforce, and Zip) and the AI‑assisted workflows we are actively building, with real ownership of your workstreams and direct influence on how those tools evolve.

Responsibilities

• Manage contract intake, routing, approvals, and signature coordination, keeping stakeholders informed throughout the process.
• Review contracts using Docker’s playbooks and AI tools, and flag nonstandard terms or questions for attorney review.
• Support outside counsel billing operations, including invoice review, billing guideline compliance, and accrual tracking.
• Support administration of legal technology platforms, including workflow maintenance, user support, and data quality.
• Use and help improve AI‑assisted workflows for contract review, drafting, and intake, including refining prompts and testing outputs against approved playbooks and attorney feedback.
• Support pilots of new AI tools and use cases, gathering user feedback and tracking accuracy, adoption, and time savings.
• Develop and maintain standard operating procedures, templates, and knowledge resources, and train stakeholders on legal technology and responsible AI use.
• Build and maintain dashboards tracking contract volume, cycle times, and outside counsel spend, translating data into actionable insights.
• Support systems integration and process improvement projects with cross‑functional teams, identifying opportunities for automation and AI to streamline legal operations.

Qualifications

• Required 3+ years of experience in legal operations, contract management, a paralegal role, or a related operational role, including experience at a SaaS or technology company.
• Hands‑on experience using a contract lifecycle management (CLM) platform, such as