Legal Intake Specialist — Growth & Benefits

Apex Staffing, Inc.

Little Rock (AR)

On-site

USD 20,000 - 29,000

Full time

6 days ago

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Benefits offered by this job

Excellent benefits

PTO

Holiday Pay

Retirement plan

Job summary

Apex Staffing, Inc. is seeking a Legal Intake Specialist in Little Rock, AR to be the first contact for potential clients. You will handle 10:00 am - 7:00 pm shifts, delivering exceptional customer service in a fast-paced environment.

Responsibilities include answering calls, collecting information, opening new cases in the software, and performing general administrative tasks. Prior law firm or legal department exposure is a plus, with bilingual abilities valued.

Qualifications

Prior inbound customer service experience.
Law firm experience preferred; legal department experience required.
Ability to work under pressure, exercise sound judgement and problem-solve.
Proficiency in MS Office.
Type at least 55 words per minute.
Bilingual English/Spanish a plus.

Responsibilities

Answer inbound calls in a multi-location practice.
Perform outbound calls to potential clients and follow up.
Create and field intake files.
Collect and record information from potential clients.
Open new cases in the case management software.
Assist in administrative tasks including filing, faxing, sorting, and delivering mail to appropriate team members.