Legal Intake Specialist: Elite Client Scheduling & Data

LauLau Offshore and Nearshore Staffing; United States; À distance; USD 45 000 - 60 000; Plein temps

Résumé du poste

LauLau Offshore and Nearshore Staffing is seeking a reliable Intake Specialist to support a busy US law firm. You will handle inbound calls, perform initial client intake, and help keep attorney calendars accurate.

Strong English skills, at least 2 years supporting US law firms or US-based businesses in intake, receptionist, or client coordination roles, and meticulous data entry are essential. This role emphasizes scheduling, client communication via phone, SMS and email, and revenue tracking

Qualifications

• Minimum 2 years of experience supporting US clients in legal intake, receptionist, or client coordination roles
• Experience with US law firms is strongly preferred
• Excellent spoken and written English with a professional phone presence
• Strong calendar management and scheduling skills

Responsabilités

• Handle inbound calls from prospective clients and perform initial client intake
• Manage and coordinate attorney calendars and consultations (phone/Zoom)
• Maintain detailed intake and call logs in firm spreadsheets
• Track inbound calls and update monthly revenue tracking based on retained clients

Connaissances

English fluency

Calendar management

Data entry accuracy

Communication

Attention to detail

Outils

Clio

LeadDocket

Filevine

Google Workspace

Zoom

Description du poste

LauLau Offshore and Nearshore Staffing is seeking a reliable Intake Specialist to support a busy US law firm. You will handle inbound calls, perform initial client intake, and help keep attorney calendars accurate.

Strong English skills, at least 2 years supporting US law firms or US-based businesses in intake, receptionist, or client coordination roles, and meticulous data entry are essential. This role emphasizes scheduling, client communication via phone, SMS and email, and revenue tracking